New for 2010
23 November 2009
Over the last few years, students have asked the University to simplify the services supporting their academic studies. Whilst the staff in School offices and Faculty offices have been providing an excellent service, students have asked for a one-stop-shop approach so that they can access all that they need in terms of University administration in one convenient location.
In response to the student voice, the University is about to introduce a new streamlined service for students. From January 2010, all standard student-facing services will be based in the student zones on the ground floor of each LRC.
No matter where you are in the University, you can go to any of the three LRCs and get help, information and advice about any aspect of your student life. Subject-specialist academic help will continue to be generated within the Faculties but the student zones will be the main focus for general student life.
Staff will be available to help with the following:
- Blackboard queries
- Careers and employability appointments
- Coursework submission
- Student finance
- Enrolment
- Exam timetables
- Module registration
- Programme advice and guidance
- PMC submission
- Student administration processes
- Timetables
- Welfare and advice appointments
- Withdrawals
School based staff will continue to deal with course related advice and guidance and Faculties will undertake the work which underpins the delivery of teaching, learning and assessment including:
- Academic delivery support
- Recruitment and marketing
- Collaborative and enterprise administration
- Exam administration
- Faculty research administration
- Faculty quality administration
- Local WoW and graduate skills support
- Mark entry
- MAB/PAB administration
- Programme set-up and maintenance
- Production of the academic timetable
- Work based learning
Students based at Edge Lane should note that the following services will continue to be offered at Edge Lane:
- Exam timetables
- PMC submissions
If you need any help or more information please email: zone@ljmu.ac.uk
