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  1. Service standards

    Service standards have been developed to give our customers a clear indication of the level of service you can expect from student administration services.

  2. Graham Austin interview – Elder Dempster

    As a Printer for Elder Dempster Lines, Graham Austin sometimes worked 18-hours a day and was responsible for printing the menus, programme of events and stationery for the ship’s various departments. Listen to Graham's interview.

  4. Equality Charter Marks

    Equality charter marks or “charters” enable organisations to apply for awards that recognise their commitment to and progression of, equality, diversity and inclusion related areas.

  6. Website disclaimer

    Every effort is made to ensure that information contained on this website is accurate and up-to-date, however, this information is subject to change without notice and the University can accept no liability for the accuracy of all the information presented at any given time.

  7. Academic Quality

    Academic quality policies: AMR Procedures Manual, Contacts for advice on the annual monitoring process, External examining guidelines for staff, Guidelines for external examiners, Guidelines for validation and review, Light touch review method, Professional Doctorates Framework, RPEL Handbook, University Framework for Quality and Standards.

  8. Distribution and ListServer email lists

    A Distribution List is a list of e-mail addresses that allows you to communicate with a group of people via email without having to type in their individual email addresses every time you need to send them a message.