Competitions Market Authority (CMA) - All you need to know
Training delivered by Academic Registry
The University has a legal obligation under consumer law to provide prospective and current students with clear information. This includes:
- Giving students the clear, accurate and timely information that they need so they can make an informed decision about what and where to study
- Ensuring that their terms and conditions are fair, for example, so they cannot make surprising changes to the course or costs
- Ensuring that their complaint handling processes are accessible, clear and fair
This interactive session will explore the implications of this for practice in Higher Education.
This session will also include scenario discussions and frequently asked questions.