Zhuohua (Joanna) is a senior lecture in Quality Management at Liverpool Business School and a Fellow of the Higher Education Academy. She leads three undergraduate modules including “Quality Management”, “Improving Process Performance” and “Internal Quality Management System Auditing”. She is also responsible for the admissions of DBA students and leads the Planning Module on the DBA programme.
Prior to joining the Liverpool Business School, Joanna has worked in industry for eight years on various positions, including business analyst and business management consultant.
Her research is to explore advanced methods that can be used to improve quality management both in theory and in practice. Her research interests include:
• Quality management.
• Risk analysis.
• Lean and Six Sigma applications.
• Qualitative analysis in quality control.
• Logistics and transport management.
• Uncertainty modelling in quality control.
• Performance measurement and management.
Liverpool John Moores University, United Kingdom, PhD
Liverpool John Moores University, UK, MSc in International Transport
Qu Z, Wan C, Yang Z, Lee PTW. 2018. A Discourse of Multi-criteria Decision Making (MCDM) Approaches International Series in Operations Research and Management Science 260 :7-29 >DOI
Conference Publication (journal proceedings)
Al Yami H, Yang Z, Riahi R, Bonsall S, Wang J, Wan C, Qu Z. 2017. Analytical strategic safety management in container ports 2017 4TH INTERNATIONAL CONFERENCE ON TRANSPORTATION INFORMATION AND SAFETY (ICTIS), 4th International Conference on Transportation Information and Safety (ICTIS) :184-191 >Link
Lin N, Hjelle HM, Cullinane K, Bergqvist R, Eidhammer O, Wang Y, Yang Z, Qu Z. 2016. Potential Solutions to Upstream Buyer Consolidation in the China-Europe Container Trades -An Exploratory Study Zhang R, Zhang J, Hensher D, Fu X, Hua G, Tang M. 2016 INTERNATIONAL CONFERENCE ON LOGISTICS, INFORMATICS AND SERVICE SCIENCES (LISS' 2016), International Conference on Logistics, Informatics and Service Sciences (LISS) >Link
Abujaafar KM, Qu Z, Yang Z, Wang J, Nazir S, Ovcrgard KI. 2016. Use of evidential reasoning for eliciting Bayesian subjective probabilities in human reliability Analysis 2016 11TH SYSTEMS OF SYSTEM ENGINEERING CONFERENCE (SOSE), IEEE, 11th IEEE System of Systems Engineering Conference (SoSE) >Link
Qu Z, Asquco M, Jenkinson I, Wang J, Yang Z. 2015. Measurement and Management of KPIs under Uncertainty: A Case of Shipping Management 2015 International Conference on Quality, Reliability, Risk, Maintenance, and Safety Engineering :393-402
Qu Z, Jenkinson I, Wang J, Fraser G, Yang Z. A new fuzzy TOPSIS method for six sigma project selection: A case analysis in shipping quality control IAME 2013 : conference proceedings, International Association of Maritime Economics Conference
Yang Z, Ng AKY, Lee PTW, Wang T, Qu Z, Sanchez Rodrigues V, Pettit S, Harris I, Zhang D, Lau YY. 2015. Risk and cost evaluation of port adaptation measures to climate change impacts Transportation Research Part D: Transport and Environment, >DOI
Engagement & Impact
Award title: Best Paper Award, Awarding body: International Conference on Quality, Reliability, Risk, Maintenance, and Safety Engineering
Title of qualification gained: Fellow of the Higher Education Academy