Journal article

Zaitseva E, Law AS. 2022. Questions that matter: using Q methodology to identify student priorities in module level experience Quality in Higher Education, DOI Publisher Url Public Url

Drysdale M, McBeath M, Johansson K, Dressler S, Zaitseva E. 2015. Psychological Attributes and Work-Integrated Learning: An International Study Higher Education, Skills and Work-Based Learning, DOI Publisher Url

Stott TA, Zaitseva E, Cui V. 2014. A Longitudinal Study of Employability in a UK Outdoor Education Degree Programme using Fresher and Graduate Identities. Studies in Higher Education, DOI Author Url Publisher Url

Zaitseva E, Milsom C, Stewart M. 2013. Connecting the dots: Using concept maps for interpreting student satisfaction Quality in Higher Education, 19 :225-247 DOI Publisher Url

Yorke M, Zaitseva E. 2013. Do cross-sectional student assessment data make a reasonable proxy for longitudinal data? ASSESSMENT & EVALUATION IN HIGHER EDUCATION, 38 :957-967 DOI Author Url Publisher Url

Vinson D, Nixon S, Walsh B, Walker C, Mitchell E, Zaitseva E. 2010. Investigating the relationship between student engagement and transition Active Learning in Higher Education, 2 :131-143 DOI Publisher Url

Bell F, Zaitseva E. 2005. ‘Only Connect’? Complexities in International Student Communication E-Learning and Digital Media, 2 :341-354 DOI Author Url Publisher Url

Zaitseva E, Whatley J, Shaylor J. Collaboration Across Borders: How to ensure successful international telecommunication project. Educational Technology and Society, 8 :171-182

Zaitseva E. WWW-Based Learning Environment: Problems of Effective Educational Process Organisation. Educational Technology and Society, 6 :145-159

Chapters

Holland N, Zaitseva E. 2021. One voice? Investigating diversity in student feedback. Zaitseva E, Tucker B, , Elizabeth Santhanam E. Analysing Student Feedback in Higher Education: Using Text-Mining to Interpret the Student Voice. Routedge 9781003138785 DOI Publisher Url

Zaitseva E, Santhanam E, Tucker B. 2021. Discovering student experience landscape - beyond numbers through words. Zaitseva E, Santhanam E, Tucker B. Analysing Student Feedback in Higher Education: Using Text-Mining to Interpret the Student Voice. :1-15 Routledge 9780367687229 DOI Publisher Url

Zaitseva E, Finn C. 2021. Mining Employability Narratives – from Semantic Analysis to Institutional Strategy. Zaitseva E, Tucker B, Santhanam E. Analysing Student Feedback in Higher Education Using Text-Mining to Interpret the Student Voice :133-148 Routledge 9780367687229 DOI Publisher Url

Tucker B, Santhanam E, Zaitseva E. 2021. Future directions and challenges in text analytics. Analysing Student Feedback in Higher Education Using Text-Mining to Interpret the Student Voice :205-11 Routledge 9780367687229 Publisher Url

Zaitseva E, Finn C. 2021. Mining employability narratives Analysing Student Feedback in Higher Education :133-148 Routledge DOI Publisher Url

Yorke M, Milsom C, Stewart M, Zaitseva E. 2014. Listening for signals in the noise and acting on them Stepping up to the Second Year at University: Academic, psychological and social dimensions :104-116 9780415718509 DOI

Zaitseva E, Clifford E, Nixon S, Deja E, Murphy A. 2011. Communication as Performance: A Cross-Disciplinary Approach to Staff-Student Partnerships Little S. Staff-Student Partnerships in Higher Education :123-138 Continuum Intl Pub Group. London 9781441187154

Whatley J, Zaitseva E, Zakrzewska D. 2008. Student Motivation in International Collaboration: To Participate or Not to Participate?. Orvis KL, Lassiter ALR. Computer-Supported Collaborative Learning: Best Practices and Principles for Instructors Information Science Publishing. Hershey • New York 978-1-59904-753-9 DOI Publisher Url

Zaitseva E, Mitchell E. 2008. Employability Sabbaticals: Experience of ‘Boundary Crossing’. O’Doherty E. Education in a Changing Environment: Conference Book, Volume 4 :317-330 Informing Science 9781932886139

Bell F, Helen Keegan H, Zaitseva E. 2007. Designing Virtual Student Mobility O’Doherty E. The fourth education in a changing environment conference book :59-67 Informing Science Press. Santa Rosa, CA Author Url

Bell F, Zaitseva E, Zakrzewska D. 2007. Evaluation: A Link in the Chain of Sustainability Lambropoulos N, Zaphiris P. User-centered design of online learning communities :186-214 IGI Global. Information Science Publishing, London 9781599043586 DOI Publisher Url

Whatley J, Bell F, Shaylor J, Zaitseva E, Zakrzewska D. 2005. CAB - Collaboration across Borders: Peer Evaluation for Collaborative Learning Eli B. Cohen . Issues in Informing Science and Information Technology 2 :33-48 Informing Science Press. Informing Science Institute, Santa Rosa, California, 95409 USA 9788392233701 Publisher Url

Zaitseva E, Milsom C, Stewart M. Shifting perspectives Stepping up to the Second Year at University: Academic, psychological and social dimensions (Research into Higher Education) :24-38 DOI

Zaitseva E, Darwent S, Thompson S. Implications for student support Stepping up to the Second Year at University: Academic, psychological and social dimensions (Research into Higher Education) DOI

Books (authored)

Zaitseva E, Tucker B, Santhanam E. 2021. Analysing Student Feedback in Higher Education Using Text-Mining to Interpret the Student Voice Routledge 9780367687229

Milsom C, Stewart M, Yorke M, Zaitseva E. 2014. Stepping Up to the Second Year at University Academic, Psychological and Social Dimensions Milsom C, Stewart M, Yorke M, Zaitseva E. Routledge 9781317564980 DOI Publisher Url

Report

Zaitseva E, Milsom C. 2016. In their own words: Analysing students’ comments from the Postgraduate Taught Experience Survey Publisher Url Public Url

Zaitseva E, Thompson S. 2012. Reward and Recognition: Student Led Teaching Awards Report Publisher Url Public Url

Internet publication

Zaitseva E, Stewart M. 2014. Triangulation in institutional qualitative data analysis: clarity from viewing through multiple lenses? Publisher Url

Conference publication

Bell F, Keegan H, Zaitseva E. 2008. Designing virtual student mobility E O'Doherty . The Fourth Education in a Changing Environment Conference :59-67 Publisher Url

Zaitseva E, Bell F, Whatley J. 2004. International educational collaboration: Student reactions to peer evaluation at a distance Kinshuk, X; Looi, CK; Sutinen, E; Sampson, D; Aedo, I; Uden, L; Kahkonen, E . Proceedings of the 4th IEEE International Conference on Advanced Learning Technologies, 4th IEEE INTERNATIONAL CONFERENCE ON ADVANCED LEARNING TECHNOLOGIES :735-737 DOI Author Url Publisher Url

Other invited event:

Invited Panel Member: Handling Comments of Concern – Practices, Policies, Competency. Bluenotes Global Conference, July 30 – August 3, 2022, Chicago, Qualitative comments in course evaluations give details to insights contextualizing quantitative data, and more and more institutions are utilizing text-analytics technologies to analyze qualitative comments. One of the capabilities that such text-analytics technology provides is detection of potentially concerning comments - overly negative, offensive, threatening, harassing, biased, and/or indicators of potential misconduct. The key question asked was “Are institutions ready to handle such comments of concern, as they are detected?” In this session, panelists will discuss challenges in handling such potentially concerning comments and how to go about addressing such challenges, such as expanding or clarifying policies and procedures, identifying needed competencies, and ensuring that relevant training and communications are available. Panelists: Brad Wuetherick, University of British Columbia; Elena Zaitseva, Liverpool John Moores University; Lisa Votodian, University of Pittsburgh; Meagan Morrissey, University of Newcastle, Australia. 2022

Research workshop ‘BIG QUALIDATA: Tackling Analysis of Very Large Volumes of Qualitative Data in Social Science Research’, National Centre for Research Methods (University of Edinburgh), Invited talk ‘Uncovering ‘hidden’ discourses in student feedback with automated semantic analysis’ http://www.sociology.ed.ac.uk/events/other_events/2015_2016/big_qualidata_tackling_analysis_of_very_large_volumes_of_qualitative_data_in_social_science_research. 2016

Economic and Social Analysis Unit Research Seminar, Economic and Social Analysis Unit, Liverpool, Semantic analysis of large textual data sets.. 2015

Pedagogic Research Study Day, University of Northumbria, Invited talk: 'Making sense of student satisfaction: a longitudinal analysis of NSS open text comments using concept mapping software’. 2013

Conference presentation:

Listening to Student Voice: Understanding the Needs and Priorities of Different Student Groups in Online and Hybrid Environments, Bluenotes Global Conference, Chicago, Oral presentation. 2022

Text-mining Student Comments: Insights Gained from Two Instruments., Bluenotes Global Conference, Chicago, Oral presentation. 2022

Bridge the gap: exploring experiences of assessment, feedback and student performance. What is next?, Students at the Heart Conference, Liverpool John Moores University, Oral presentation. 2022

The 'Pulse' of Online Learning: Using 'pulse-surveys' to rapidly engage with the student voice, Advance HE’s Surveys and Insights Conference 2021: Adapting to challenging times, online, Oral presentation. 2021

Using Module Evaluation results to explore the BAME student experience gap., Advance HE’s Surveys and Insights Conference 2021: Adapting to challenging times, online, Oral presentation. 2021

Research Grants Awarded:

Explorance Faculty Grant Award, Exploring students’ perceptions of the inclusive curriculum: a student-staff collaborative research project on challenging the white curriculum, Phil Carey, Denise Lee, Emma Smith, Grant value (£): 10410, Duration of research project: 8 months. 2021

Explorance Faculty Grant Award, Bringing student voice to evaluation: using Q Methodology for creating a student-led question bank, Anna Law, Grant value (£): 10000, Duration of research project: 8 months. 2019

Advance HE, Exploring correlation between HEA accreditation and institutional UKES results, Grant value (£): 1000. 2016

HEFCE, Vice Chancellors Strategic Excellence Initiative: Harnessing Effective Engagement with Engagement Data, Clare Milsom, Virendra Mistry, Grant value (£): 25000, Duration of research project: 11 months. 2015

HEA, Postgraduate Taught Experience Survey: analysis of free text comments, Clare Milsom, Grant value (£): 12000, Duration of research project: 3 months. 2015