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What to do in a crisis

Need urgent help?

If you are concerned that you (or someone else) cannot stay safe and are at risk, then you need to go to Accident and Emergency.

See guidance from the NHS when to call an ambulance.

If you need urgent support, and there is no immediate danger to yourself or others, and you feel you can keep yourself safe until an appointment, you can contact your GP and ask for an emergency GP appointment.

If you need to talk to somebody right now about how you are feeling, you can contact:

  • Papyrus Hopeline –  if you are under 35 years and want to speak to somebody about how you can stay safe – call  0800 068  41 41 - Monday to Friday 9am – 10pm – 2pm- 10pm bank holidays and weekends 
  • Shout – Text SHOUT to 85258
  • CALM – is the Campaign Against Living Miserably for people in the UK.  Call daily 5pm – midnight: 0800 58 58 58. See website for information about webchat

Note: Developed or amended from information on Mind UK and NHS Every Mind Matters websites.