Off Campus Current Issues

Cannot Start Desktop "Off Campus Desktop" Error

This error is caused when we are at maximum licenses used. When we are at maximum capacity no further users can connect. Please try again later. The error you will see if you encounter this issue is as follows:

citrixerror






Incorrect Username or Password

Please ensure the username you are entering is just your standard username, eg, LJMUTEST. For citrix you do not need the @ljmu.ac.uk.

Microsoft Edge Browser From Microsoft Windows Devices

DO NOT use the Microsoft Edge Browser. It is unsupported by Citrix and it will CRASH your connection repeatedly.  Please use a different browser or the Citrix WorkSpace App.