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Essential information for new students

What you need to do now

As a new student you need to complete the following steps so that you are fully prepared to start your course at Liverpool John Moores University


1. Activate your LJMU computer account

A new window or tab will open up in your browser giving you instructions on how to set up your LJMU computer account. You will need to type in your Student ID number (it starts with PN followed by a six digit number) and your date of birth in order to set this up. You will find your Student ID number on your Starter Pack letter. If you are an international student you will find your Student ID number in your CAS and also in your joining instructions email.

Your Student ID number starts with ‘PN’. This is the six digit number following the PN in the reference at the top of your starter pack letter or joining instructions email.

You will be issued with your LJMU username and asked to set a password of your choice. Remember this is important information and gives you access to your University computer account so keep it secure. Please write down your username and remember your password as you will need these to complete Steps 2-4.

All students are required to follow the University’s approved IT terms and conditions of use.

Activate your account

2. Upload a photo for your student ID card

You need to upload a sensible looking photo of yourself similar to a passport photo, but you are allowed to smile. Please make sure that no-one else is visible in this picture and use a desktop computer rather than a mobile device in order to complete this stage of the registration process.

You will be able to crop your photo online as part of LJMU's photo upload service. The following formats will be accepted: BMP, GIF, EXIF, JPEG, PNG, TIFF. Photos cannot be less than 280x360 pixels in size.

Upload your photo

3. Complete your online registration

In order to access the online registration form, you will need to type in your LJMU username and password. Once you've done this, you should click on the 'Start Registration' link. You will be asked to check, and if appropriate update, a range of personal information plus the name of your programme to ensure that you are registered on the right one at LJMU.

Completing your online registration checks will take a little time but you don't have to check everything in one go; you can complete sections at different times, just remember to save any changes as you go along before you log out.

If you have any queries, please use our step-by-step guide to student registration or contact the Student Registration Helpline:

Completing Steps 1 - 3 means you can join the Fast Track queue when you come to complete your enrolment at LJMU. If you don't, you will have to complete them using a PC in the Library before enrolling. This could take some time and you will have to queue for longer.

Start registration

4. Log on using your LJMU username and password to access important information about your enrolment and the start of your course

We're about to connect you to our systems to obtain your personalised information. Please be patient as this will take a short time to load. When you click on the button below, you'll be prompted to enter your LJMU username and password. Please ensure that you type users\ before your username.

Get your details