Guidance on helping Asylum Seekers and Refugees in primary care
- There is no regulatory requirement for an asylum seeker or a refugee to prove identity, address, immigration status or the provision of an NHS number in order to register with General Practitioner (GP) (NHS England, 2015)
- Permanent rather than temporary registration with a GP is preferable, as it will facilitate a health check, screening, health promotion, immunisation, continuity of care and access to previous records, if in existence
- Practices with large numbers of refugees and asylum seekers may have the possibility of applying for extra funding. (Contact your local clinical commissioning group)
- Receptionist at GP surgeries should be trained on how to book trained/professional interpreters.
- It is important to book a double appointment to allow more time
Guidance when prescribing medication to asylum seeker and refugee
- Many asylum seekers and refugees have come from countries where they have been able to self-prescribe medication including herbal medicine. They may not understand the risk of under- or over-dosing or danger of mixing different medication, or not completing the course of medication. It is very crucial that care is taken in giving instructions relating to dose, course and avoid herbal over the counter medications
- When working with an interpreter take the opportunity to ask them to write the dose and course instructions in the asylum seeker or refugee’s own language
- Prescribing may also need to take into account asylum seeker or refugee’s cultural or religious practices. This is particularly the case for Muslim asylum seeker or refugee. See the handbook on Privacy, Dignity & Respect for Cultural & Religious Beliefs and Ramadan health guide
- Cost will be a significant barrier to many refugees, so it is important to be aware of the cost of medications, and, wherever possible and assist asylum seeker and refugee completing the claim form to get a help with health costs
Who is responsible to assist Asylum seekers and refugees register with GP?
- New asylum seekers and refugee families dispersed in any area, accommodation provider must provide information and assist them to register with a GP
- Local authority, Clinical Commissioning Groups may offer information
- Clinical Commissioning Group in Liverpool commissioned Social Inclusion Team to facilitate access to Primary Care (GP) for asylum seekers, refugees, migrant workers, travellers, and the deaf community as well as to advocate for patients
- In some areas local charities may offer some practical support and advice
- Home Office should provide information to local primary care when dispersing families so health visitors can offer support to families who have young children
Find the nearest services using a post code via NHS Choices website.