Students sitting outside

COVID-19 testing

What to do if you have COVID-19 symptoms

Feeling a bit under the weather with… 

  • A high temperature? You might feel hot to touch on your chest or back (you do not need to measure your temperature) 
  • A new, continuous cough? This means coughing a lot for more than an hour, or 3 or 4 more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual) 
  • Or a loss or change to your sense of smell or taste? This means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal. 

1. First, you must immediately self-isolate. This means staying at home and away from others.  Other members of your household will also need to isolate, even if they don’t have any symptoms. 

2. Next, book a test. 

All of our staff and students can book a test at the University’s COVID test centre which is being hosted by the University of Liverpool and is located on their campus. It is open from Monday, 14 September 2020, 9am – 5pm every day and you need to book your appointment (please be aware that the COVID-19 testing is hosted by the University of Liverpool, do not call the numbers listed on their website for assistance). If you have difficulties booking online because of a disability, you can book a test by calling 0151 231 3168. You will need your staff or student ID number handy in the booking process (you can find this on your staff or student card). 

Please note, test results will be shared with Track and Trace team within LJMU.  This is to ensure that we can keep the university environment as clean and safe as possible.  If you do not wish to the university to be aware of your test results, you should use the NHS testing locations.

3. Tell us you are unwell. 

It’s important to let us know that you are isolating and/or that you have become unwell or if your test result is positive.  

Students can do this by using the absence reporting tool contained within MyLJMU and if you live in halls you should also let your hall manager know.  

University staff will need to contact their line manager, who will inform HR. 

You do not need a letter from your doctor. 

Try to make a list of everyone you have been in close contact with in the 48 hours before your symptoms started. This will be really important for containing the spread of the virus if you test positive. 

A contact is defined as anybody who you have been in contact with for one minute or longer and within a distance of a metre or less, or for 15 minutes or longer and within a distance of two metres. 

4. Continue to self-isolate until you get your test results 

You should receive the results of your test within 24 hours by text and email.  

If it is positive you will need to self-isolate for 10 days and anyone you have been in close contact with will need to isolate for 14 days from the day your symptoms started. 

You might get a call from either the NHS Test and Trace Services or from the University Track and Trace team. This is nothing to worry about – just follow the advice they give you to keep yourself and others safe. The university team will be able to assist with any questions you might have and signpost to other forms of support.

If your test is negative you and anyone you live with can stop isolating providing you are feeling well. 

Booking a COVID-19 test

If you are experiencing symptoms of COVID-19, you can book a test quickly and easily at the University’s COVID test centre on the University of Liverpool campus.

Please note – the University COVID-19 Test Centre will be operational from Monday, 14 September 2020. You will be able to book a test in advance when the booking system opens from Friday, 11 September 2020.  

It is open 9am – 5pm every day. The tests will be conducted using self-swabbing and you will be supported by Brownlow Medical Group staff who will provide information and guidance on site. 

Test results are being processed by Liverpool Clinical Laboratories and will be available by text message within 24 hours.  

Testing is being provided for staff and students to enhance local NHS testing capacity and results will automatically feed through to your GP and Public Health England, as well as to LJMU.

If you are a student, it is important that you register with a GP in Liverpool as soon as you arrive to support this process. You should register with a GP near to your term-time address.  

Access the booking form

Please be aware that the COVID-19 testing is hosted by the University of Liverpool, do not call the numbers listed on their website for assistance.

If you have difficulties booking online because of a disability, you can book a test by calling 0151 231 3168.  

You will need your staff or student ID number handy in the booking process (you can find this on your staff or student card). 

Try to make a list of everyone you have been in close contact within the 48 hours before your symptoms started. This will be really important for containing the spread of the virus if you test positive. A contact is defined as anybody who you have been in contact with for one minute or longer and within a distance of a metre or less, or for 15 minutes or longer and within a distance of two metres. 

You will find the COVID Test Centre opposite building 502 next to the Peach Street car park, see grid E6 on the University of Liverpool campus map.