LDF Priorities and Enhancements 2018-19

Under Construction

LDF Alignment with LJMU Strategic Plan 2017-22: Environment and Enablers Mapping Matrix

LDF Associates

Each Division and Faculty has a dedicated LDF Associate who act as a local contact within their relevant area, to provide support for all leadership, professional and organisational development.

LJMU staff members who perform the role of LDF Associate

Your LDF Associates: Aly Leigh, Michelle Laing, Chris Haddock, Andy Keegan, Sara Rioux, Sarah Stirk, Mike Aiello, Maria McShane.

Aly Leigh

Faculty of Science


Michelle Laing

Faculty of Education Health and Community


Chris Haddock

Student and Academic Services Division


Andy Keegan

Organisational Enhancement Division


Sara Rioux

Faculty of Engineering and Technology


Sarah Stirk

Faculty of Arts, Professional and Social Studies


Mike Aiello

Liverpool Business School


Maria McShane

Finance and Resources Division


Examples of local priorities supported by the LDF Associates during 2017-18 include: lead on Customer Service Excellence (CSE) external recognition achievement for their local areas, enhancing the induction process for new staff, creating hard copy and on-line staff handbooks, co-facilitating Staff Forums, and bespoke staff development with LDF Advisers, Business Partners or external facilitators, supporting Programme Leaders and line managers, promoting leadership and professional development opportunities, developing action plans to address outcomes from the 2017 Staff Survey and monitoring staff engagement in the revised staff Appraisal scheme. The triangulated support of Advisers, Associates, and Business Partners has continued to enable line managers to more effectively deliver local Faculty and Divisional strategic and operational priorities as well as supporting delivery of People and Organisational Development strategic objectives. 

Four LDF Associates have presented on the impact of their LDFA role supporting leadership and change capability, at the Higher Education Leadership Forum, at Sheffield University. The conference brought together colleagues from around the globe, actively engaged in leadership development in HE; as practitioners, researchers and senior leaders. The event offered opportunities for colleagues to benefit from the breadth of international experiences and perspectives, sharing best practice in leadership development. Keynote speakers included Peter Cheese, Chief Executive (CE), Chartered Institute of Personnel and Development (CIPD), and Alison Johns, CE, Advance HE (AHE), the new agency which incorporates the Leadership Foundation for HE, the Equality Challenge Unit and the HE Academy. Delegates attended from the USA, Canada, South Korea, Australia and the UK.

The AHE is supportive of the LDFA role being adopted more widely across the sector and has commissioned a case study co-authored by Mike Aiello, Meriel Box and Sarah Stirk, titled: ‘The Impact of the LDF Associate role supporting leadership and change capability at LJMU’. 

Staff Development Delivery Forum (SDDF)

LJMU Staff Development Delivery Agents Map

The SDDF comprises all LJMU staff development delivery agents, to provide a more joined up approach to LJMU’s provision of staff development for our staff community. The delivery agents work collaboratively as a network to share and develop innovative and pioneering practice, to ensure LJMU staff development equips and enables all staff to achieve the strategic goals of the Strategic Plan 2017-2022.

Graphic showing staff development delivery agents at LJMU

For further information about the development provision and activities of the different LJMU Delivery Agents, please see page two of the LJMU Staff Development Delivery Agents Map.

Staff Delivery Agent Contact Details:

LDF www.ljmu.ac.uk/staff/ldf
POD www.ljmu.ac.uk/staff/pod
Teaching and Learning Academy www.ljmu.ac.uk/microsites/teaching-and-learning-academy 
Research and Innovation Services     https://www.ljmu.ac.uk/ris 
Doctoral Academy https://www.ljmu.ac.uk/the-doctoral-academy 
Library Services www.ljmu.ac.uk/microsites/library
IT Services https://www.ljmu.ac.uk/ithelp
Health and Safety
Faculty TEL staff and technicians www.ljmu.ac.uk/microsites/teaching-and-learning-academy 
Finance https://www.ljmu.ac.uk/Staff/Finance 
CBCI EBSSystemsTeam@ljmu.ac.uk 
Student Advice and Wellbeing https://www.ljmu.ac.uk/discover/student-support
LDF Associates www.ljmu.ac.uk/staff/ldf/professional-development-brochure 

LJMU Apprenticeship Levy Update

For information regarding LJMU Apprenticeship Levy please see the LJMU Apprenticeship Levy Update March 2019.

For LJMU managers and staff who are interested in utilising the Levy to pay for apprenticeship training for their new and existing staff, please see the the LJMU Staff Development Funding page.

External Recognition for Excellence

Delivering Customer Service Excellence
The University has achieved the Customer Service Excellence (CSE) Standard with a total of 40 compliance plus ratings across all Faculties and Divisions.   LJMU is the first university in Liverpool and the North West of England to achieve the CSE external benchmark.

Meriel Box, Head of LJMU’s Leadership and Development Foundation commented:
"This is a tremendous achievement for our University and credit goes to the Leadership and Development Associates and the dedication and hard work of Faculty and Divisional cross team groups, who collectively achieved the Standard two months ahead of schedule. 
The team spirit shown by staff working together to achieve the CSE Standard is a great example of our ‘One University' ethos and the consistency of best practice across departments. CSE continuous improvement action plans will be put in place to build on the achievement of compliance plus ratings".

Customer Services Excellence logo

Universities Human Resources Excellence
The Leadership and Development Foundation has also been recognised in the 2018 UHR Awards for Excellence 
in Business Effectiveness and Organisational Performance; for impact on  organisational development through attainment of the AUA Mark of Excellence, the CSE Standard and the creation of Leadership and Development Foundation Associates.

UHR Awards for Excellence logo

AUA Mark of Excellence 

LJMU received the full institutional recognition for the AUA’s Mark of Excellence award.  Lead by the LDF team’s hard work and commitment over a two year period.  The AUA’s Mark of Excellence is awarded to HEIs ‘that demonstrate their commitment to working with the AUA professional values and can evidence how they have embedded the AUA CPD Framework into their professional staff development provision. “This is a great achievement and testament to our ‘One University’ philosophy, which was central to the application.” Says Gary Graham, Deputy Chief Executive, Organisational Enhancement.  John Ryan MBE, conducted the onsite assessment and his report featured eight commendations for good practice.

Amanda Oliver, Chair, AUA Mark of Excellence Assessment Panel says “LJMU’s application was very strong.  It provided a breadth of evidence to demonstrate the University’s commitment to developint its staff, and in particular in embedding the AUA CPD framework into processes which support this.  LJMU introduced a number of initiatives in preparation for submitting their application which are innovative and demonstrate excellent practice across the sector.”

Meriel Box, Head of Leadership and Development Foundation, commented:
“We are proud to be the vanguard as the firt post-92 university to achieve the full award.  We are raising the professionalism of staff through engagement with the AUA professional body and the CPD framework.  We explicitly mapped our LJMU Values to the AUA professional behaviours to embed these in our high performance culture.”

AUA Mark of Excellence logo

Capturing the LJMU Values

The LDF is creating a staff publication on the LJMU Values called ‘Capturing the LJMU Values’ which will feature staff experiences, achievements, best practice and positive stories of working within the LJMU Values. It will also showcase winners of the Professional Services Excellence Awards, which are aligned to the LJMU Values, and the winners of the LJMU Values photography competition.

If you have any experiences, achievements, best practice or positive stories of working within the LJMU Values and would like to be included in the ‘Capturing the LJMU Values’ publication please come to the Capturing the LJMU Values sessions to share your examples. Examples can be linked to achieving the Environment and Enablers from our Strategic Plan 2017-2022.

  • Capturing the LJMU Values – Thursday 21st February 2019 12.00-13.30
  • Capturing the LJMU Values – Thursday 2nd May 2019 12.00-13.30

To book one of these sessions please click here and follow the instructions.

LJMU Values: Excellence, Transformation, Innovation, Partnership, Leadership and Community

Leadership and Management Development

Academic Leadership Workshop

This workshop is aimed at the specific and specialist leadership and management requirements of Subject, Programme and Module Leaders, and will include methods, styles, techniques and opportunity for reflection.

Mental Health Training for Managers

This is a mental health awareness course designed to give staff a wider understanding of the issues that relate to staff and student mental health. The types available: Mental Health First Aid Lite - an introductory half-day course and Mental Health First Aid Higher Education - a more detailed course aiming to give staff a deeper understanding of the issues and practical skills that can be used every day.  New for academic year 2018/19 is Mental Health First Aid for Managers.

Targeted development for Research Staff

  • Research team leaders development facilitated by Advance HE
  • REF upskilling Coaching and Mentoring Programme for ECR mentors