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2019/20 entry

DipHE Operational Manager Degree Apprentcieship

Course fees

Tuition fee type Cost (per annum)
Part-time tuition fee: Not applicable

Course type


Diploma of Higher Education

UCAS info

Points required: 112

UCAS code:

Institute code: L51

Study mode

About your course

The Diploma of Higher Education in Business and Management Practice Apprenticeship at Liverpool John Moores University has been designed in conjunction with the Chartered Management Institute (CMI), to meet employer demands for business-ready graduates and provides a valuable route for upskilling experienced managers already in the workplace and provides the successful apprentice with CMI Level 5 Diploma in Leadership and Management.

  • Programme follows the Operations/Departmental Manager Apprenticeship standard 
  • A distinctive management programme aimed at developing confident, competent forward-thinking managers
  • Uses innovative teaching and learning methods, both in the Liverpool Business School and in the apprentice's place of work
  • The Level 5 Diploma Apprenticeship partnership programme brings together the learner, the employer and the peer group of fellow learners into a wider community ​
  • January and September start dates

“Our philosophy is to build learning programmes that are inherently personalised to individuals and customised for businesses” Dr Anthony Sturgess, Director: Corporate Development, Liverpool Business School

Work-related learning

The Liverpool Business School is offering a fresh approach by recognising the value of learning in the workplace.

The Diploma of Higher Education in Business and Management Practice will be taught alongside the CMDA programme and enable the students to share the learning experience both in the classroom but also in the workplace.

​Therefore the Level 5 Diploma, ( Operations/Departmental Manager Apprenticeship)  is rooted in the workplace, with students spending the majority of their time with the employer and 2/3 days of taught delivery in Liverpool Business School, three times per semester. The programme provides a distinctive management development qualification, which balances intellectual challenges with business and workplace practice across all areas of management, leadership and career development. The programme adopts effective management development practices to ensure that learning results in improved workplace performance.

Work-based learning techniques will include:

Recognising the workplace as an important place to learn where students can apply ideas in the workplace, improve their skills through a range of activities and then reflect on their practice

'Flipped learning’ reverses the conventional process of teaching by providing the content prior to the teaching and learning session using Canvas, LJMU's virtual learning environment - the focus of the workshop becomes about active learning and application of theory to practice

Coaching and peer-to-peer coaching enables the individual learner to tailor the programme to meet your needs. It also provides the opportunity for the organisation to propose business critical skills and values which can become a part of the development activities

Action learning will be used to support personal development where issues and challenges from the workplace can be discussed. This approach to management learning provides a forum to bring ideas, thoughts and issues and allows a collaborative learning process to develop ideas for action

Masterclasses will be provided for participating employers to hear from key note speakers who will address current issues, emerging practice and thought leadership

Management futures conferences are an annual event, which will provide the opportunity for participating employers and the learners to come together and share best practice. They will provide opportunities to network and plan the next phase of the programme​

Support and guidance

The learning programme will be personalised to individuals and customised for businesses according to their requirements.

The programme begins with a diagnostic discussion with the employee and the employer, which will enable the individual and organisation’s needs to be incorporated into the programme. Employers may want specific competencies and values emphasised, or a focus on particular aspects of the business. This can all be done through personal development planning, tailored assignments, and most importantly through the projects. Each learner will be assigned a personal tutor who will provide academic support and, when necessary, signpost students to the appropriate university support services. The preparation for the apprenticeship end point assessment will be a part of this support. ​​

Go abroad

LJMU aims to make an international opportunity available to every student. You may be able to study abroad as part of your degree, either in Europe or the US. You could take part in a work placement in Europe under the ERASMUS+ scheme, or apply for one of our prestigious worldwide internship programmes. You may be able to attend a two week Summer School with one of our worldwide partners.

Our Go Global Fund can help with costs towards volunteering, individual projects or unpaid placements anywhere in the world. With all these opportunities at your feet, why wouldn’t you take up the chance to go abroad?

Find out more about studying or working abroad or email us at:

Course details

Rooted in workplace, this programme of learning provides a distinctive operational manager development qualification, which balances intellectual challenges with business and workplace practice across all areas of management, leadership and career development.

Typical students would be operations or departmental managers, who are looking to develop their skills and contribute to rhe strategic development of their organisation, whether that is a private, public, or third sector organisation. They will be reporting to a more senior manager, but following the completion of the programme, be looking for career progression. ​

The Operations/Departmental Manager Apprenticeship is part of a wider Government initiative to support and enable the development of skills in the workplace through apprenticeships. At the Liverpool Business School we see manager and leader development as a lynchpin for the wider development of skills and talent needed to deliver improved performance in organisations.

While the apprenticeship initiative has the potential to act as a springboard for skills development, crucially it is managers and leaders who need to identify and develop talent, and it is managers that can help organisations make the most of their emerging talent. How skills are brought together in an organisation matters, and managers play a pivotal role in making this happen.

The aim of the Diploma ( Operations/Departmental Manager Apprenticeship )is to prepare people for management roles and to develop those already in such roles to help them be more effective in the workplace. The programme focuses on the following four key themes, each representing a year of part-time study, culminating in an in-company project, providing a marriage of learning development with practice:

  • Self-development and performance through others: good management development begins with the individual, their needs and how best to help the person develop as a manager and leader within their organisational context. However, to be effective as a manager, others with whom they work need to perform effectively. This programme begins where it is possible to make an impact quickly: with the individual learner's performance and with whom they work
  • Seeing the bigger picture: connecting customers to strategy and the leadership to energise and bring strategy to life. Such leadership creates advantage and brings together the outwards focus of customer and markets with the strengths and capabilities of the organisation
  • Strategy into action: organising to deliver value for customers combines business finances to inform management decision making and the management of key processes and projects. Good management is about delivering value for customers, and that means understanding how to get the best out of the core operations in the organisation
  • Innovation, change and sustainability: This final theme opens up the broader manager roles of continually improving and innovating, with being a good corporate citizen, enhancing the wider society of which they are a part, in ways that contribute to the long-term purpose of the organisation

What you will study on this degree

The course contains the following modules:

Level 4

  • Personal and Management Development
  • Managing People and Performance
  • Individual and Team Contribution project
  • Customers and Markets

L evel 5

  • Strategy and Leadership
  • Creating Advantage Project
  • Business Finance and Decision making
  • Managing Processes and Projects​

Teaching and learning

Teaching delivery is negotiated with the individual employer and learner once the OMDA is agreed.

The delivery model for the OMDA is a block release format, encompassing 2/3 days of taught delivery, three times per semester (September to December, and January to May) with a work-based project with accompanying tutorial support being completed throughout the summer months (June to August).

The delivery of class room learning will be based in the Liverpool Business School and centred around the University’s flagship city centre teaching and learning environment, the Redmonds Building.

The frequency of interactions between the learner and their academic tutor between workshop sessions will vary, and incorporate different forms, for example face-to-face, skype, VLE discussion boards and e-mail. More frequent interactions will be driven by the specific needs of each learner or at the request of the employer should concerns rise as to the academic progression of the apprentice.​

Your lecturers

You will be taught by leading experts across a variety of disciplines.

The Liverpool Business School has brought together a teaching team with extensive experience in delivering high quality work-based manager and leader development programmes. From experts in finance and strategy, to marketing, consumer behaviour and operations management, the teaching team at the Liverpool Business School are highly experienced in both academia and in their relevant professions.

The Masterclass series and visiting guest lectures will expose students and employers to current issues, emerging practice and thought leadership.​

Assessment and feedback

Assessment varies depending on the modules you study.

You will be assessed using a variety of methods including: Portfolio; Business Reports; Presentations; Reflective diaries; Personal development reports; Project management plans, and Work-based projects.​​

Entry requirements

Please choose your qualifications below to view requirements

Minimum points required from qualifications


Application and selection

​Individual employers will set the selection criteria for their Apprenticeships. Most candidates will have A levels or equivalent Level 3 qualifications, and English, Maths and ICT at Level 2. Other relevant or prior experience may also be considered

GCSE and equivalents

A Levels

  • Minimum number of A Levels required:

BTEC qualifications

Is RPL accepted on this programme?

Recognition of Prior Learning (RPL) Applications for RPL will not be accepted on this programme.

International requirements

Please Note: All international qualifications are subject to a qualification equivalency check via NARIC.


For information on fees and finance please contact:

Career prospects

Typical students would be operations or departmental managers, who are looking to develop their skills and contribute to rhe strategic development of their organisation, whether that is a private, public, or third sector organisation.

They will be reporting to a more senior manager, but following the completion of the programme, be looking for career progression. Future roles might include:   Operations Manager, Regional Manager, Divisional Manager, Department Manager and specialist manager.

Apprentices may wish to consider progressing to the Chartered Manager Degree Apprenticeship on completion of this Level 5 Diploma Business and Management Practice.

You will apply for a OMDA through a partner employer organisation, and depending on the arrangement made between the employer and the Liverpool Business School, you will have a variety of opportunities within the employer organisation to develop your skills and career opportunities.


Professional accreditation / links

The Level 5 Diploma Business and Management Practice, is accredited by the Chartered Management Institute (CMI), and successful apprentices would be awarded the CMI Level 5 Diploma Leadership and Management.

As part of the Apprenticeship End Point assessment the apprentice would also be eligible to apply for the Chartered Manager status through the CMI. ​

International study

Please note: this programme is not suitable for students who require a Tier 4 visa. Due to immigration requirements, Tier 4 international students must study on a full-time basis.

The University reserves the right to withdraw or make alterations to a course and facilities if necessary; this may be because such changes are deemed to be beneficial to students, are minor in nature and unlikely to impact negatively upon students or become necessary due to circumstances beyond the control of the University. Where this does happen, the University operates a policy of consultation, advice and support to all enrolled students affected by the proposed change to their course or module.
Further information on the terms and conditions of any offer made, our admissions policy and the complaints and appeals process.

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Liverpool Business School
T: 0151 231 8080