Graphic Design and Illustration - Liverpool John Moores University

2020/21 entry

BA (Hons) Graphic Design and Illustration with Foundation Year

Course fees

Tuition fee type Cost (per annum)
Full time home/EU tuition fee: £9,250 per annum*
Full time international tuition fee: £11,000 Foundation year

Course type

BA (Hons)

Bachelor of Arts

UCAS info

UCAS code: A005

Institute code: L51

Study mode

Four years full time including foundation year

 This course is no longer accepting applications for 2020 entry

About your course

The BA (Hons) Graphic Design and Illustration with Foundation Year at Liverpool John Moores University has a well established reputation for developing innovative designers and illustrators, highly sought after by employers in this exciting but competitive sector.

  • The Foundation Year introduces students to contemporary art and design practices, including Art History and drawing, with a focus on the acquisition and development of core academic skills that are needed for successful transition into level 4 and completion of the degree, including writing, referencing, computer and research skills
  • The Foundation Year supports students’ induction and orientation to basic resources and workshops in the John Lennon Art and Design Building, and students will use the workshop areas and resources to develop module outcomes in a safe and appropriate manner, however, no dedicated studio space is provided
  • 93% of our students agreed they were satisfied with their degree in the 2020 National Student Survey
  • Look at this year's Graphic Design and Illustration Degree Show
  • ​Diverse range of graphic arts covered including graphic design, illustration, printmaking, photography, animation, motion graphics and interactive design
  • You will have opportunities to work with and be taught by renowned graphic designers, illustrators and professionals from the creative industries
  • Opportunities to participate in ‘live’ projects, work collaboratively or in teams, and attend freelance and networking events
  • Studios based in the RIBA award-winning, Stirling Prize-nominated John Lennon Art and Design Building
  • Read more about student projects and graduate successes on the course blog
  • Delivery 2020/21: online and Liverpool School of Art and Design 
  • Students can access study abroad opportunities and prizes for overseas travel

A flexible course which focuses on helping students to develop their own individual design voice, encouraging experimentation of materials and processes from initial ideas to finished concept.

Graphic Design graduate

A flexible course which focuses on helping students to develop their own individual design voice, encouraging experimentation of materials and processes from initial ideas to finished concept.

Graphic Design graduate

Work-related learning

​We work closely with many elements of the creative industry, including local and national design studios, on a variety of projects, including design workshops and collaborative projects. You will have opportunities to apply for a limited number of placements and the course encourages participation in relevant industry events and showcases.

You can take part in 'live' projects with external partners, often in teams with fellow coursemates. There will also be opportunities to enter design competitions and attend graduate freelance events. 

Additional to this experience, you will have the chance to produce an online portfolio reflecting your personal development and future career aspirations to show to prospective employers.

Support and guidance

Dedicated personal tutor plus study skills support.

​From the moment you begin your studies at LJMU, you will be encouraged to seek out your tutors to discuss your work and progress.

For the academic year 2020/21 most of the teaching will be delivered online and you will be offered the opportunity to attend some studio sessions. This means that you get the benefit of tutorial support and guidance at the point when you need it most – when you are developing project work. This means that you get the benefit of tutorial support and guidance through a blended learning approach.

You will have three or four meetings each year to talk about your personal development planning with your personal tutor, where you will be given formal feedback on your work and guidance on your future direction.

At each Level you are given a personal tutor who oversees your academic development. At Level 4 your personal tutor will be your main point of contact for your induction, teaching sessions and any academic or personal matters. As you progress through the course the allocated personal tutor often changes to reflect your career aspirations. They will play a significant role in your professional development.

The course is social, where study within the graphics studio and the John Lennon Art and Design Building facilities is not only encouraged but expected and engagement with all modes of teaching is expected. You will be taught by most of the course team during your four years at LJMU and all tutors will take an active interest in your progress, whether they are teaching you specific modules or not.

To quote one of our tutors, joining the Graphic Design and Illustration course means you "become part of a larger Liverpool Graphics family."

Go abroad

LJMU aims to make an international opportunity available to every student. You may be able to study abroad as part of your degree, either in Europe or the US. You could take part in a work placement in Europe under the ERASMUS+ scheme or apply for one of our prestigious worldwide internship programmes. There are also opportunities to attend a two-week summer school with one of our worldwide partners.

Our Go Global Fund can help with costs towards volunteering, individual projects or unpaid placements anywhere in the world. With all these opportunities at your feet, why wouldn’t you take up the chance to go abroad?

Find out more about studying or working abroad or email us at: goabroad@ljmu.ac.uk.

Course details

This BA (Hons) course isn't just about graphic design and illustration, it encompasses animation, multimedia, interactive design, motion graphics, printmaking and photography.

​Modules are designed to be flexible so you can specialise in either graphic design or illustration early in the course or take your time deciding while you get a feel for different art forms.

This means that you will be working in a highly creative and stimulating environment where craft-based skills flourish alongside new technology using a variety of traditions including drawing, typography, image making and inventive approaches to new media. Even the John Lennon Art and Design Building, where the School is based, is considered a work of art, having been nominated for the prestigious Stirling Prize.

Our close links with the local and national creative industries have resulted in collaborations, 'live' projects and internship opportunities, all of which are essential preparation for your future career.

This course has a reputation for excellence and we are proud to have produced some of the country’s most innovative and respected designers and illustrators. They include Paul Pensom, who is current Art Editor at Creative Review; Jimmy Turrell, Graphic artist and Video Director represented by Heart Agency and an international client base including Nike, MTV, Conde Nast, Pentagram and Dazed & Confused; Joe Stottard, Lead Designer at Adidas in Germany; James Gilmore, designer at Design Studio, responsible for the recent[PL4] rebranding of The Premier League and Airbnb; Malik Thomas-Smeda who was commissioned by the National Football Museum in Manchester; Al Murphy, freelance illustrator with an international client base including MTV, Guardian and TimeOut NY; Richard Turley, Global Creative Director at Wieden + Kennedy, New York.

Additional opportunities available outside of the studio include study trips at each Level (typically to Manchester, London and Berlin), the prestigious  Susan Cotton Travel Awards and Susan Dunthorne Travel Bursaries, that give students opportunities to undertake overseas trips for personal and professional development.

Foundation Year

The Foundation Year pathway (level 3) introduces students to core academic skills needed to thrive in High Education, and provides an introduction to art and design principles and practices that are required for students to study on the BA (Hons) programmes at Liverpool School of Art and Design.

This unique Foundation Year is a preparatory year of study shared by Architecture, Fashion: Design & Communication, Fine Art, Graphic Design & Illustration, and Interior Architecture degree programmes. It is ideal if you have the interest and ability to study for a degree, but do not have the qualifications to enter directly onto the first year of a full honours degree. The Foundation Year allows greater access to the undergraduate programmes through a series of general taught modules that gradually build in exposure to discipline-specific practices, to enable students to be ready to take their place on the first year of their chosen full-time HE course
Students are taught together as a non-discipline specific group in four out of six modules with opportunities to split into discipline-specific groups in the ‘Exploring Materials, Process and Practice’ and ‘Studio Practice Project’ modules. This non-disciplinary structure is designed to promote cross-disciplinary thinking and learning experiences. Students are also part of a wider level 3 community within the Faculty of Arts, Professional and Social Studies and study two academic skills modules (‘Preparing for Success: Academic Skills’, and ‘Investigating Liverpool’) with foundation students across the faculty.

There is a focus on the attainment of core academic skills, including writing, referencing, computer and research skills. The

Foundation Year aims to:

  • Introduce students to contemporary art and design practices, including Art History and drawing.
  • Introduce core academic and general skills across four modules and introduce discipline specific subjects in two modules
  • Foster the development of ideas through introductory 'exposures' and 'encounters' with materials, technologies and processes that replicate and simulate real-world interactions for making and collaborative practice
  • Support students’ induction and orientation to basic resources and workshops in the John Lennon Art and Design Building, and use key workshop areas and resources associated with their programmes in a safe and appropriate manner
  • Acquire and develop the academic skills needed for successful transition into level 4 and completion of the degree
  • Engage students to develop a self-directed and independent approach to learning

Students will have access to specialist workshops and technical support in the John Lennon Art and Design Building to develop their practical skills but no dedicated studio space is provided. You will spent a significant amount of time working online in our virtual learning environment, CANVAS.

Once you pass the Foundation Year you will progress directly onto the first year of the BA (Hons) Graphic Design and Illustration degree. If you are a full-time UK student, you will qualify for student financial support for the full duration of your course (subject to eligibility criteria).

What you will study on this degree

Please see guidance on core and option modules for further information on what you will study.

Level 3

  • Preparing for Success: Academic Skills
  • Investigating Liverpool
  • Encountering Art History
  • Drawing and Culture
  • Exploring Materials, Process and Practice
  • Studio Practice Project

Level 4

  • What? Studying Graphic Design and Illustration
  • How? Making Graphic Design and Illustration
  • Why? Applying the Creative Process
  • Images
  • Words
  • Discourse  

Level 5

  • Investigate, Document, Present
  • Future Thinking

The following options are typically offered:

  • Graphic Design and Typography
  • Graphic Design and the Screen
  • Graphic Design and Identity
  • Graphic Design and Context Illustration (Text and Image)
  • llustration (Materials and Media)
  • Illustration (Creative Practice)
  • Illustration (Context)

Level 6

  • Graphic Arts Research Project
  • Studio Projects
  • Future Focus

Further guidance on modules

The information listed in the section entitled ‘What you will study’ is an overview of the academic content of the programme that will take the form of either core or option modules. Modules are designated as core or option in accordance with professional body requirements and internal Academic Framework review, so may be subject to change. Students will be required to undertake modules that the University designates as core and will have a choice of designated option modules. Additionally, option modules may be offered subject to meeting minimum student numbers.

Please see the programme specification document for further details on this course.

Teaching and learning

Excellent facilities and learning resources.

​Teaching is focused on practical studio projects which usually last for several weeks and involve briefings, workshops, discussions, reviews and critiques. There will also be design history and theory lectures, and an annual visiting lecture series of high-profile guest speakers. Previous series have featured keynote lectures by Lance Wyman, Kate Moross, Jonathan Barnbrook, Adrian Shaughnessy, Bjorn Rune Lie, Jon McNaught and Morag Myerscough.

You will have plenty of one-to-one contact with your tutors, either in group briefings, lectures, seminar groups or in tutorials, but as the course progresses, you are expected to spend more time working independently.

This becomes particularly important when you start to work on career-focused projects and placements. In general, you are expected to commit to approximately 35-40 hours of study per week and students are timetabled for 12–18 hours per week in groups of 10–20 students per tutor.

Materials and Equipment:

  • We cover the cost of materials needed during induction workshops
  • Each first year gets a starter pack including a pen drive and sketchbook
  • Printing is heavily subsidised within the School of Art and Design
  • Free access to Risograph printing facilities
  • Students have some access to dedicated graphics Apple laptops.But students are expected to buy items that are closely linked with their personal approach to making work. For the teaching year 2020/2021 it would be advisable to purchase a laptop/computer for home use
  • Each year group has its own dedicated studio space (except Foundation year)
  • Final year students have access to a dedicated desk space within the 3rd Year studio
  • You will also have access to digital photography, printmaking, digital fabrication and moving image workshop areas. There are two dedicated Risograph print worshop areas within the graphics studios. John Lennon Art and Design Building is open from 8am - 9pm weekdays and the library is open 24/7. For the academic year 2020/21 access to the building will follow the government guidelines on social distancing measures.

Your lecturers

Expert tuition and support.

​Your tutors are freelance designers, illustrators, graphic artists, or researchers who are highly respected in their particular fields. They have a wealth of experience in the industry, so their advice and guidance on how to make the most of your time at LJMU and succeed professionally in a competitive sector will be invaluable when you come to plan your own career.

Some notable highlights include:

  • Mike O’Shaughnessy who produced artwork for numerous bands and musicians including Elbow’s Leaders of the Free World album.
  • Ian Mitchell has helped North West design agencies, Music and Dorothy, design custom typefaces for the new visual identity for Chester Zoo and for the marketing campaign for Tate Liverpool’s Picasso Peace + Freedom exhibition.
  • The activity that the tutors undertake outside of core teaching feeds directly into the development of the course and gives you access to a network of local, national and international artists, designers and creatives.
  • For more information about individual tutors please visit the course blog

Assessment and feedback

You will be assessed via a range of different methods.

​Most of your assessment will be in the form of a portfolio of finished work, with supporting sketchbooks, research and
development work. You will also be expected to write some essays, reviews, proposals and a research project.

Practical work accounts for 75% of your marks and 25% for written work.

​Constructive feedback is vital in helping you to identify your strengths as well as the areas where you may need to put in more work. It is provided verbally during reviews and and critiques of practical projects interim reviews.
At the end of each module, you will receive written feedback with an indication of your marks within three weeks of submitting work, although this may take longer if the marks go through an external moderation and approval process.

Finance and fees

Find out more about the student funding that you may be eligible for from either LJMU or the government. This section will give you information about grants and loans as well as targeted support for students with children, adult dependants or those with a disability.

Please note that the amount of money you will receive as a student is dependent on where in the UK you normally live (i.e. England, Wales, Northern Ireland or Scotland).

The information below relates to the 2019/20 academic year as the Government has not yet released information for 2020/21. As soon as this is available, we will update these web pages and associate information.

LJMU scholarships

LJMU's scholarships are open to all new full-time Home and EU undergraduates that are liable to pay tuition fees. These awards are not income assessed, they are based on excellence. If successful, you will be awarded a scholarship for each year of your course subject to satisfactory progress. In 2019/20 scholarships are worth between £1,000 and £10,000 per year. The money you receive doesn’t have to be paid back.

LJMU bursary

The LJMU bursary is automatically paid to eligible students – you do not need to apply for it. In 2019/20 the annual bursary is £500, which works out at £1,500 over a three year degree.

LJMU bursaries are means-tested and you don’t have to pay them back; they are intended to help you meet some of the costs associated with being a student.

Tuition fees

In 2019/20 the annual tuition fee for full time, undergraduate, home and EU students is £9,250. You will be charged a fee for each year of your course. The University reserves the right to increase fees up to the maximum permitted by law or government policy in the second and subsequent years of your course. Generally, these fee increases are linked to RPIX inflation (Retail Price Index excluding mortgage interest payments).

The important thing to remember is that you don't have to pay your tuition fees upfront - subject to meeting eligibility criteria, you can take out a tuition fee loan for each year of your course.

You can also take out a maintenance or living cost loan for each year of your course to cover your living expenses, such as rent and food.

You don’t start repaying your student loans until after you’ve left university and start earning at least £25,716**.

For more information on eligibility and tuition fee loans, go to: 

www.gov.uk/studentfinance

LJMU is committed to ensuring that students understand the full cost of studying at the University. Your tuition fee will cover or contribute to, as appropriate, expenses associated with your core modules, including:

  • safety equipment, such as lab coats and goggles
  • uniforms for nurses, paramedics and other professional placements
  • UK field trips and other educational visits
  • student exchanges
  • DBS checks (Disclosure and Barring Service – formerly CRB)
  • Professional sector regulatory body membership

** Repayment threshold for students normally resident in England and Wales.

Living expenses (maintenance) loan

In addition to your tuition fees, eligible full-time undergraduate students can also apply for a maintenance loan to cover living costs. If you’re eligible, you can take out a loan for each year of your course.

The amount you’ll receive will depend on where in the UK you normally live and your household income. This money will be paid into your bank or building society account in three instalments and it’s up to you to budget for your living costs.

Part time students starting in 2018 or later can also apply for a maintenance loan.

For more information on student loans, go to: www.gov.uk/studentfinance

Image of lab

Paying back your student loans

You only start repaying your student loans the April after you have graduated or left university and start earning £25,716* or above. Repayments are based on a percentage of your salary not how much you have borrowed from the Student Loans Company. Repayments are currently set at 9% of any income over the threshold (which is currently set at £25,716).*

* Repayment threshold for students normally resident in England and Wales.

Career prospects

With the close links we have with local design studios and our lecture series from designers and illustrators of the highest calibre such as Jonathan Barnbrook, the course is consistently developing in response to the demands of industry.

This highly vocational programme presents many opportunities to make contacts in the world of graphic design, through live projects, competition briefs and graduate freelance and self-employment events. All of these activities are pathways into careers in the creative industries, whether you decide to go freelance, find employment with a large agency or start up your own design studio. You are prepared for the 'world of work' within the curriculum in a number of ways.

Most significantly the course is highly vocational, with clearly defined career options. The course also continues to develop a number of initiatives with highly respected design studios to embed workshops and real world projects led and delivered by industry professionals within our Level 5 and 6 professional development modules.

​The following alumni have either become employed or gone on to further study following graduation:

  • Rosa Kusabbi (2020) Freelance Illustrator, selected by The Association of Illustrators in the Top 10 UK Illustrators Graduates to watch in 2020
  • Chris Martin (2019) Freelance Illustrator, clients have included Levis and Guardian Labs
  • Fleur Ellis (2018) Graphic Designer at wearepi (Amsterdam)
  • Lol Gallimore (2018) Graphic Designer at AGA LAB (Amsterdam)
  • Millie Chesters (2018) Freelance Illustrator, clients have included The International Slavery Museum, Goal Power and is an artist in residence for homotopiafest
  • Rachael Dean (2017) Children’s book Illustrator represented by Pickled Ink Agency (Liverpool)
  • Bryn Walden-Jones (2017) Founder and Art Director of Stiles Magazine (London)
  • Rachel Victoria Hillis (2017) Freelance Illustrator, clients have included Airbnb, Elle Décor Italia, Goop, Slowdown Studio and RHS (Liverpool)
  • Jasmine Floyd (2017) Freelance Illustrator, clients have included Google, The Skinny and Aquila (Shropshire)
  • Rosha Patel (2017) UX/UI Designer at Mindwave Ventures (Manchester)[PL2]
  • Lowri Evans (2016) Junior Designer at Music (Manchester)
  • Connor Spink (2016) Middleweight Designer at Definitive Creative (Leeds)
  • Sana Iqbald (2015) Creative Consultant at The Storytellers (London)
  • Matthew Varker (2015) Graphic Designer at Size (Manchester)
  • James Gosnold (2015) MA Visual Communication at Royal College of Art (London)
  • Beci Kelly (2015) Graphic Artist at Penguin Random House (London)
  • Malik Thomas-Smeda (2014) Commissioned by National Football Museum (Manchester), Illustrator and Graphic Designer at Marketing Liverpool
  • Jess Heaton and Jack Hale (2014) Junior Designers at Boohoo.com (Manchester)
  • Mario Vaz (2014) – Graphic Designer at Footasylum (Manchester)
  • Lottie Brzowzski (2013) Middleweight Graphic Designer at Music (Manchester) currently studying MA Visual Communication at Royal College of Art (London)
  • Rachel Davey (2013) MA Visual Communication at Royal College of Art (London)
  • Sam Howard (2013) Graphic Designer at Ragged Edge (London)
  • Sophie Gordon (2013) Design Assistant at Nosy Crow (London)
  • James Falkingham (2012) Founder and Art Director of Tusk Magazine
  • Laura Tombs (2012) Project Manager at Magnetic North (Manchester)
  • Emily Salinas (2012) Shellsuit Zombie Collective
  • Joe Stothard (2011) Lead Designer at Adidas (Germany)
  • Kathryn Easthope (2011) Art Director at Reiss, London, having worked at Dazed and Confused and Another Magazine
  • Jonny Biggs (2011) Graphic Designer at Nonconform (Liverpool)
  • Svea Carney (2011) Graphic Designer at Shop Direct (Liverpool)
  • Graeme Helliwell (2011) Lead Designer at Trinity Publishing (Liverpool)
  • Neringa Plange (2011) MA Visual Communication at Royal College of Art
  • Lewis Jones (2010) Data Visualisation Graphic Designer at Macmillan Cancer Support (London)
  • Kristina Coates (2010) Senior Picture Book Designer at Bloomsbury Publishing
  • James Gilmore (2008) Art Director at DesignStudio (London)
  • Richard Lackmaker (2008) Lead Visual Designer at ustwo (London)
  • Joe Bramall (2003) Director at Well Made Studios, (Liverpool)
  • Heather Almond (2001) Senior Graphic Designer at Smiling Wolf, (Liverpool)
  • Gavin Sherrat (1999) Founder and MD of Studio Mashbo (Liverpool)
  • Richard Turley (1998) Art Director at Bloomberg Business Week (NYC)
  • Tash Willcocks (1996) Programme Manager at Hyper Island (Manchester)
  • Jonny Hannah (1996) Illustration Senior Lecturer at Southampton Solent University
  • Simon Vaughan (1995) Creative Director at Amaze (Manchester)
  • Jeremy Coysten (1995) Partner at North Design (London)
  • Paul Pensom (1994) current Art Director at Creative Review

Foundation year fees

If you are studying on a foundation year of a degree programme you will be charged a reduced fee for your 1st year only. After your first year, your annual tuition fees will increase to the standard tuition fee charged for our undergraduate courses.

International Scholarships

Studying at LJMU offers international students excellent value for money and the opportunity to secure an internationally-respected qualification plus outstanding career prospects.

LJMU offers scholarships for international students. The provision and range of these scholarships can change from year to year so it is important that you always check the website for the most up-to-date information. The University also accepts a range of external funding, should you be awarded a scholarship or sponsorship from elsewhere.

English language qualifications

All international applicants must have an internationally recognised English language qualification, such as IELTS (International English Language Testing Service). Your English language qualification must have been certified within the last two years for verification purposes. LJMU will accept other UKVI-recognised English language tests providing you attain the appropriate level.

This table summarises the minimum scores required by LJMU, although specific course requirements may differ depending on the programme you want to study.

For course-specific English Language requirements, click the Entry requirements tab above.

To find out what qualifications are applicable in your country, please visit the international pages.

Type of Programme IELTS Pearson
International Foundation Programme 4.5 50-57 (Min. 51 in each component for UKVI Purposes)
Undergraduate degrees 6.0 57 (Min. 51 in each component for UKVI Purposes)
MPharm 7.0 Not accepted

English language support to improve IELTS

If your English language level does not meet the required entry requirements for your course you may still be offered a place on the condition that you successfully complete an English for Undergraduate Study course at LJMU’s International Study Centre.

Tuition fee deposits

As an international student, unless you are exempt, you will need to pay a tuition fee deposit.  See further information on deposits and additional payments needed prior to enrolment. 

Living Costs

When you apply for your visa or entry clearance, you will need to provide evidence of having enough money to support yourself for the duration of your programme and to pay for all of your living expenses. The good news is that the cost of living in Liverpool is one of the lowest in England, which means your money will go even further, allowing you to enjoy your student experience to the full.

In addition to academic fees, you must budget for living costs such as accommodation, food, clothing, books, local travel and entertainment. UK Visas and Immigration (UKVI) states that students studying outside London must have £1,015 per month for a maximum of nine months to cover their living costs.

We estimate that a single student living in LJMU-approved accommodation is likely to need an average of £5,000 to cover just their rent for a full academic year.

Academic Technology Approval Scheme Certificate (ATAS)

If you have applied to study an Enhanced Undergraduate Degree (such as an MEng) course at LJMU, you should check if you require an Academic Technology Approval Scheme or ATAS certificate.

You can find out more on the British Foreign and Commonwealth Office (FCO) website: www.fco.gov.uk/en/about-us/what-we-do/services-we-deliver/atas/who-atas/

Alternatively, contact LJMU’s International Admissions Team for guidance. It is important to note that, if required, an ATAS certificate must be obtained before your Confirmation of Acceptance of Studies can be released to you.

Confirmation of Acceptance for Studies (CAS)

Before you can apply for permission to enter or remain in the UK under Tier 4 you will require a valid Confirmation of Acceptance for Studies or CAS. LJMU will only assign a CAS once you have satisfied the conditions of any offer made to you and you satisfy the University’s obligations as a Tier 4 Sponsor. For more details, visit the international students section.

Your visa application

As soon as you have received an offer of a place at LJMU you should contact the Entry Clearance Office at the British Embassy, British High Commission or Consular Office in your own country to check whether you need a visa for entry into Britain. You are advised to do this as soon as you can as the visa application process can take a long time.

Please Note: To obtain an Entry Visa you should go to the British Embassy or High Commission in your own country, and present the following documents:

  • Passport
  • A valid LJMU Confirmation of Acceptance for Studies (CAS)
  • Evidence of financial support for the programme
  • Two recent photographs of yourself (passport-size)
  • All relevant educational diplomas and certificates (as stated in your CAS)
  • A declaration of your intent to return home on completion of your course of study

The university reserves the right to withdraw or make alterations to a course and facilities if necessary; this may be because such changes are deemed to be beneficial to students, are minor in nature and unlikely to impact negatively upon students or become necessary due to circumstances beyond the control of the university. Where this does happen, the university operates a policy of consultation, advice and support to all enrolled students affected by the proposed change to their course or module.
Further information on the terms and conditions of any offer made, our admissions policy and the complaints and appeals process.

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