Overview of facilities

Printers at LJMU

Printing at LJMU is managed by a third party – Apogee Corporation Ltd. – and comprises:

  • A fleet of printers (known as Multi-Functional Devices or MFDs for short, as they also copy and scan) and
  • An offsite print room service that can process bulk and specialist print jobs.  Both facilities are available to both staff and students.

Printers at LJMU

All LJMU printers offer printing, copying and scanning with a simple-to-use touch-screen interface. You can send your document to the MyPrint queue and pick it up from any printer.

Scanning includes OCR (Optical character recognition software) so that any printed document can be scanned into a searchable PDF or Word document.

There is an LJMU HP printer user guide to familiarise yourself with the HP devices.

For information about moving/adding printers in your area, please see the MFD Management Guide below

Getting Support

If you have any difficulties using our printers, please log a printing fault via the Print dashboard in the HelpMe self-service support portal. All issues raised via this means will be sent to the LJMU IT Helpdesk in the first instance for review, then passed to Apogee’s helpdesk team if appropriate.

How to use

You need your University card to print, copy or scan

  • If you are printing, first send your document to the MyPrint queue
  • Tap your University card on the card reader
  • Choose what you want to do - print, copy or scan
  • Any print jobs will be displayed on the device

Documents are held in a secure queue for 24 hours - after that they are automatically deleted from the queue, so you only print what you need - saving paper and money.

Please note: the default setting on all printers is double sided, black and white.

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Printing

MyPrint - print out on any LJMU printer

All printers across the University are "pooled" into a single queue called MyPrint. This allows a document to be released at any printer, no matter where it is located. For example, you may be working in Redmond Building but want to print the document in a completely different building - MyPrint allows you to do this. Whether you want to print in colour, single sided or double sided, set the printing properties and choose print then pick up anywhere.

Print from any location using Web Print or Mobile Apps

Using Web Print it is possible to print to the LJMU printers without being in a University building. This can be using a laptop or from any web enabled computer from home, coffee bar.  With the new Papercut print system, Apps will be available mid Sept 2019 for Android, iOs, Chromebook and native PC/ Mac printer drivers making print simple to use without having to find a free computer.

Large Format Printing A2-A0

High quality large format printers at the Libraries print sizes from A0-A2 and are available for staff and students to use. Prices range from £2 to £7. Staff are charged to their departmental cost code so you may need to check that this is okay.

The Specialist and Bulk Printing Service can also print A2-A0 posters.

Copying

You must have sufficient funds in your account to pay for the photocopying that you require. Please check current print / photocopying costs for detailed pricing information.

Staff and Students are also advised to make sure they are not infringing any copyright whilst copying any books, journals or material. Click for Copyright Advice about Keeping your Copies legal.

To copy

  • Find a printer to use. 
  • Tap your LJMU card to logon
  • Choose the Copy button on the Home Screen
  • Use the Quick sets options for example full colour, single sided, staples etc.

  • Remember to Log off when you have finished

Further information and guides are available. If you need further assistance please ask at the Library helpdesk.

Scanning

Scanning is available around the University. There is no charge for scanning.

Staff and Students must make sure they are not infringing any copyright whilst scanning any books, journals or material. There are strict rules for how much can be scanned or copied. Click for Copyright Advice about Keeping your Copies legal.

All printers around the University can Scan to Email, Home and now OneDrive.

Scan to Email

Choose Scan from the home screen and "Scan to My Email". Follow the onscreen prompts to change colour, double sided.  

If you choose "Scan to My Email OCR" the PDF will be be searchable and useful in most email systems.

Scan Destinations

Scan to Home Folder (M Drive)

Choose Scan from the home screen and then click Scan to Home Drive. This scans into the "Scans" folder in your M Drive.


Scan to OneDrive

When you use this the first time, you will receive an email asking for authorisation. Accept this and OneDrive scans will work every time.



MFD Management Guide

The MFDs are managed jointly by the Estates and Facilities Management team, in conjunction with onsite engineers from Apogee Corporation. If you want to request a device is moved or added in your area (that is not already part of an existing move project) please contact:

EstateManagementHelpdeskTeam@ljmu.ac.uk

Please provide a description of what you are asking for, the current (if any) and proposed location of the printer, the printer ID from the sticker on the device where applicable, and whether there are any power and network data points close to the proposed site. It would also be helpful to provide photographs of the sites concerned.