Virtual Desktop is available to all students and allows secure access to a virtual LJMU desktop at anytime from anywhere in the world.
Virtual Desktop is powered by Microsoft Azure Cloud technology and once you're connected works in the same way as any desktop on your desk or in our Libraries. You should be able to access all the applications and programs you require but for a full list of applications please see below.
Please consider that Virtual Desktop is still in development but available as part of a Pilot to gain user feedback. If you experience any issues with Virtual Desktop, please don’t contact IT support simply report a fault to raise an incident.
Please note: In order to use this service you will need to have registered for Multifactor Authentication. See further information on MFA including how to register.
How to access through your web browser
Virtual desktop can be accessed by clicking on the below link or by copying the below details into any web browser.
After clicking on the link, you’ll be prompted for your LJMU credentials. Please enter your username in the following format email@example.com replacing username with your username e.g ITTEST@ljmu.ac.uk. Your password is your standard LJMU password.
After entering your credentials, a launch screen should appear with a Windows 10 icon. Click on this icon. As below and the session will begin to load.
You may receive a prompt titled Access Local Resources. If you do tick the Don’t ask me again option and click Allow.
You will now be asked to enter your LJMU credentials again. Please enter the exact same details you entered previously.
Your virtual desktop should now load.
3D Graphics Virtual Desktop
Students on courses that require access to 3D rendering software will also be provided with access to a Virtual Student 3D Graphics Virtual Desktop.
If you believe you should have access to this desktop but cannot see it displayed, please log a call with the Helpdesk to request access with details about your course.
In order to make use of the 3D rendering technology within this Virtual Desktop, you will be required to install the Microsoft Remote Desktop Client on your home machine.
If you have a device running Windows, please follow the instructions outlined in this weblink: Windows Install Instructions
If you have a device running macOS, please follow the instructions outlined in this weblink: macOS Install Instructions
In all situations, you will be required to subscribe to a Workspace and this can be done by following these steps:
- Open the Microsoft Remote Desktop app on your device.
- In the Connection Centre, select +, then select Add Workspace.
- In the Email or Workspace URL box, enter your user account, for example firstname.lastname@example.org. After a few seconds, the message A workspace is associated with this URL should be displayed.
You will be then presented with two desktops – one for the standard Student Virtual Desktop and the second for Virtual Student 3D Graphics Virtual Desktop.