Service statements and Regulations
What you can expect of us and what we expect of you.
Service statements
Our service statements outline what you can expect from Library Services. They also help us ensure high standards of service and the appropriate use of facilities and resources.
- Content Delivery Strategy (PDF, 138KB)
- Customer Engagement Commitment (PDF, 256KB)
- Customer Service Commitment (PDF, 116KB)
- Decolonisation, diversifying collections and reducing barriers to access (PDF)
- Disabled Users Statement
- Social Media Statement (PDF, 34.9KB)
- Library Services Privacy Notice for External Stakeholders
- 2024 Library Fest Prize Draw - Terms and Conditions (PDF, 174KB)
Regulations
We welcome staff, students and visitors into our libraries and we work hard to give you every possible support in your studies. Please ensure that while in the libraries you are considerate to other library users and to our staff.
