Student is experiencing problems affecting their wellbeing
As a personal tutor, you may be a first point of contact for a student who has wellbeing issues. These issues may affect their studies or put them at risk of withdrawal or disengaging.
The Student Wellbeing Team can advise on appropriate support services.
Student has financial difficulties
A student may require advice on budgeting, student finance, and accessing financial support. This may be extra bursaries and scholarships.
Information on financial support is available on the cost of living support website.
If a student is seeking part-time work, direct them to LJMU’s on-campus recruitment agency, Unitemps.
Unitemps is LJMU’s own on-campus recruitment agency. We provide opportunities for our students to access paid work in support of their study. This work also strengthens their CV, and their employability skills. Student Futures can also provide advice on seeking and securing part-time work.
Student is looking for support for emotional difficulties
If a student is experiencing emotional difficulties, our Counselling Team can help. They will address concerns that may be affecting a student's life and studies.
Please note:
At busy times of the year, there is likely to be a wait for counselling to begin.
Student is experiencing mental health difficulties
These mental health difficulties may be an existing or undiagnosed mental health condition.
Student may have a learning difficulty or disability and require support
A student, with a disclosed disability, needs assistance with Disabled Student Allowance (DSA). They may also need a referral for additional specialist study skills.
This could include:
- physical or sensory impairment
- dyslexia
- dyspraxia
- mental health condition
- autism
- ADHD
Contact:
Student has an accommodation query or difficulty
For example, bullying, disruptive behaviour, disrepair dispute.
Student has experience of living in care, estrangement from family or is a young adult carer
A student would like to know about any related support or provisions available to them.
Student wants to become more involved in student clubs and societies and in student representation
Student would like guidance on spiritual matters or would like to connect with an organisation related to their faith
Student is experiencing or has experienced sexual violence
This includes sexual harassment, domestic violence, stalking or spiking.
Incidents of sexual violence and other forms of harassment can be reported by using LJMU's Report and Support' tool. This includes bullying, discrimination and abuse. Reports can be made by the student or on their behalf.
Tutor has suspicions or concerns that student may be becoming radicalised
Contact our Safeguarding team if you suspect a student is:
- developing extremist views
- being groomed
- being exploited
- being abused emotionally or physically
Initial safeguarding concerns should be directed to your faculty or Local Safeguarding Officer.
Incidents of assault, bullying, discrimination and other forms of harassment can be reported via LJMU's Report and Support' tool. Reports may be submitted by the student or on their behalf.
Student is experiencing online trolling, hate crime, stalking or other security concerns
The Security team has its own Police Officer, Martin Triggs. He works to reduce incidents of crime and anti-social behaviour in and around the campus.
Email: Martin.B.Triggs@merseyside.police.uk
Telephone: 0151 231 5649 or 0151 231 5541
JMSU offer support for hate crime reporting:
Incidents of assault, bullying, discrimination and other forms of harassment can be reported via LJMU's Report and Support' tool. Reports may be submitted by the student or on their behalf.
Please note:
This is not an emergency service. If there is an immediate risk of serious harm, please call the emergency services on 999.
Student may have an issue and benefit from legal advice
This could include:
- landlord disputes
- poor treatment or harassment by an employer
- family disputes (perhaps relating to custody of children)
Contact:
Tutor has a serious concern about a student
If you are concerned about a student and wish to discuss the situation, contact the Student Advice and Wellbeing team. Please use the Student Concern Form via the Useful Links at the top of the Staff Web Page. Guidance on using the form is available on the web page.
Student is in need of urgent help
