What to do in a crisis
Need urgent help?
If you are concerned that you cannot keep yourself safe then please do ask for help. Please see below for all crisis information.
You can contact:
- Mersey Care First Response (NHS) 24/7: Please call NHS111 and select option 2 for mental health support
- Cheshire and Wirral First Response (NHS) 24/7: Please call NHS111 and select option 2 for mental health support
Alternatively, you can:
- find your nearest urgent care service outside of the University area
- attend the Royal Liverpool Accident and Emergency Service asking to speak with the Mental Health Crisis Team
- present at The Liverpool Light Mental Health Crisis Support 7 days per week 6pm-1am, 181-185 London Road, L3 8JG
- contact James’ Place who offer crisis support for men at risk of suicide: Text JP to 85258 (24/7) or see their website.
- contact NHS helpline for advice on 111
- call 999 - see guidance from NHS when to call an ambulance
If you need urgent support but feel you can keep yourself safe until an appointment (with no immediate risk), then please contact your GP and ask for an emergency appointment.
If you need to talk to somebody right now about how you are feeling, you can contact:
- Samaritans - 24/7, call: 116 123
- Papyrus HOPELINE247 – if you are under 35 years and want to speak to somebody about how you can stay safe – call 0800 068 41 41 or text 88247
- Shout – Text SHOUT to 85258
- CALM – is the Campaign Against Living Miserably for people in the UK. Call daily 5pm – midnight: 0800 58 58 58. See website for information about webchat
- The Hub of Hope directory can help you find mental health support in your local area.
Please note:
This webpage was developed or amended from information on Mind UK and NHS Every Mind Matters websites.