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What to do in a crisis

Need urgent help?

If are concerned that you cannot keep yourself safe then please do ask for help. Please see below for all crisis information.

You can contact:

  • Urgent Care Mental Health Support 24/7 (NHS): 0800-1456570
  • Call 999: See guidance from NHS when to call an ambulance
  • Attend the Royal Liverpool Accident & Emergency Service asking to speak with the Mental Health Crisis Team
  • Or you can present at The Liverpool Light Mental Health Crisis Support 7 days per week 6pm-1am, 181-185 London Road, L3 8JG
  • James’ Place offer crisis support for men at risk of suicide: Text JP to 85258 (24/7) or see their website.
  • The NHS helpline is also available for advice on 111

If you need urgent support but feel you can keep yourself safe until an appointment (with no immediate risk), then please contact your GP and ask for an emergency appointment.

If you need to talk to somebody right now about how you are feeling, you can contact:

  • Samaritans - 24/7, call: 116 123
  • Papyrus Hopeline – if you are under 35 years and want to speak to somebody about how you can stay safe – call 0800 068 41 41 - Monday to Friday 9am – 10pm – 2pm- 10pm bank holidays and weekends
  • Shout – Text SHOUT to 85258
  • CALM – is the Campaign Against Living Miserably for people in the UK. Call daily 5pm – midnight: 0800 58 58 58. See website for information about webchat

Note: Developed or amended from information on Mind UK and NHS Every Mind Matters websites.