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Clearing FAQ and next steps

What you need to know about making a late application to university.

Find out what you need to know about Clearing from the FAQ's below. Be sure to check out our Clearing tips and Clearing stories as well.

Clearing FAQ

What is Confirmation?

All A level results are released each year on results day.

At this time, all institutions will have made decisions to confirm the position of every student's application (unless additional examination results are still not known and are necessary to make a decision, e.g. GCSE Maths). If you have met the conditions of a conditional offer the University is committed to accepting you on this course.

There are three ways to check that you have been accepted:

  1. Call our Confirmation Helpline (phone number released closer to Clearing) and speak to an advisor

  2. Check your phone; if you have a mobile number registered with UCAS you will have received a confirmation text from LJMU

  3. Log on to UCAS Track with your personal UCAS ID number.

If you have not met all the conditions of your chosen course the University may still be able to offer you an alternative programme. This will be indicated on Track by the symbol UCC and you are under no obligation to accept this alternative offer. UCAS will send you a Confirmation Change letter via Track outlining all the options available to you.

If you have been unsuccessful with both your CF and CI offers, you may also consider finding an alternative course through Clearing.

Note: you can expect to see confirmation of your place via UCAS Track and will receive a Confirmation letter in UCAS Track five to seven days after your place is confirmed (please note this letter will not be posted or emailed to you). If you have received this confirmation it is not necessary to contact the institution as your place is confirmed.

If you have sat for examinations other than A levels then your results are likely to be published on different dates. Although the Clearing process will remain the same for everyone who does not hold a confirmed offer, there are a number of qualifications for which we do not receive the results directly. If this applies to you please advise us by providing evidence of your qualifications as soon as you receive them, enabling us to confirm your place.

What is Clearing?

Clearing is a late application process.

So if you want to go to university this September, and don’t have a place on a course for whatever reason, or have changed your mind about where or what you want to study, Clearing is for you.

We can help you navigate the Clearing process with these top tips.

When is Clearing?

Clearing officially starts in July, however results day is when most applicants get their results and is the main event during Clearing. This is when universities will make known their course vacancies and entry requirements for late applicants. This is also the day that most courses will fill up, so if you want to get a place at university for September, act quickly.

How do I apply through Clearing?

The process is incredibly straightforward; however these steps can help you plan ahead:

  1. Keep checking UCAS Track for updates on your application. It is here that you will be notified if you are successful or have been referred into Clearing. You will also be able to enter Adjustment via Track, see the Clearing FAQs for more information

  2. To find course vacancies for September you can check UCAS and search our courses

  3. Search our Clearing courses for vacancies at Liverpool John Moores University

  4. Make sure you have a pen and paper handy when making your calls to take notes; you will need to supply details of your examination results, contact details and your Clearing number (beginning with a C, see UCAS Track)

  5. If you are made a verbal offer or are expecting to be called back, please ensure you take the name and direct phone number of the member of staff you are speaking to

  6. When looking for a course don't call universities randomly. Be aware that admissions staff may want to interview you over the phone, so try to make your calls from a quiet spot

  7. Don't just accept the first course offered to you but give some consideration to what the course entails and your own ambitions i.e. if you want to become a teacher look for courses relating to this field with Qualified Teacher Status (QTS) or that can lead to a PGDE (Postgraduate Diploma in Education)

  8. Seek advice – both our Confirmation Line and Vacancy Hotline (phone numbers released closer to Clearing)

  9. Make sure to research the university and the city, not just the course. Liverpool is a lively and vibrant place with a lot to offer its students. Why not attend the Virtual Open Day for 2020 entry to find out more about LJMU?

  10. Remember to contact the Student Loans Company as soon as your offer of a place is confirmed. Our Student Advice and Wellbeing team can offer advice – call 0151 231 3153/0151 231 3154 or email

  11. Once you have your place, it's time to sort out your accommodation. LJMU guarantees accommodation to all new students, including those who apply through Clearing. Please visit our Accommodation section to view your options and apply online

Do entry requirements change during Clearing?

Yes, entry requirements can both increase and decrease during the Clearing period, so it’s best to call our vacancy hotline for the latest information. The LJMU course pages will also reflect what courses have vacancies and what a typical Clearing offer will look like in terms of points.

Can I apply through Clearing?

You are eligible to apply through Clearing if you:

  • do not hold any offers from any institutions
  • have failed to achieve the grades required and have therefore been unsuccessful with both your firm and insurance choice institutions
  • have declined or failed to respond to an offer of an alternative course
  • you are making a late application (after 30 June)

If you meet the above criteria you will be notified by UCAS that you are eligible for Clearing via Track and an 'add Clearing choice' button will appear on your 'choices' page. We would encourage you to regularly check the status of your application via UCAS Track.

All applicants in the Clearing process will be supplied with a Clearing number starting with the letter C – please remember to quote this number when speaking to universities.

Do I need to have a UCAS application to get a place in Clearing?

No, you do not need to have applied during the normal cycle to get a place in Clearing. However, to accept your offer, you will need to register* with UCAS – but this can be done after you have found a place.

*Please note a registration fee of £6 will apply.

How do I accept my Clearing offer?

To accept your offer, log onto to UCAS Track and ‘add Clearing choice’. You will have received an email from LJMU detailing the course and our institution code (L51). If you have a Clearing offer but haven’t applied yet through UCAS, you will need to register with UCAS first before you are able to accept – this costs £6 paid directly to UCAS. If you have any problems at all with this process, UCAS have lots of resources online to guide you: 

I’m holding an offer at another university, what do I do?

On results day if you hold an unconditional firm offer (UF) you will be able to release yourself into Clearing, via UCAS Track where a button should appear giving you this option. If in doubt, contact the university where you hold your offer and ask to be released into Clearing.

What happens when I get an offer in Clearing?

If a university decides that you meet the requirements of your chosen course they will make you a verbal offer. It is important to take time to consider the course offer and find out additional information about the course, the location and accommodation available. 

Students will be asked if they hold an offer elsewhere, and providing you are not holding a place at another institution you can accept the offer. The final step is to enter the university's details on UCAS Track. At LJMU we ask all students who are made verbal offers to reply to us within five days to confirm they wish to take up the place. Once all the necessary procedures are completed by the University, UCAS Track will be updated which officially confirms your place.

What is Adjustment?

If you have not only met but exceeded your original conditional firm (CF) offer you now have the opportunity to use the UCAS Adjustment process. Adjustment allows you to potentially reconsider where and what you would like to study.

Simply log on to UCAS Track and select 'Register for Adjustment' on your 'choices' screen. Please note that UCAS does not have the ability to see if you have met or exceeded your original offer and this process is entirely optional – many students will be very happy with their original choice.

The Adjustment process is available from mid to late August. A student's individual Adjustment period starts when their conditional firm (CF) choice changes to unconditional firm (UF). From this point you will have five calendar days (five 24 hour periods) to register and secure an alternative place.

If you become eligible to use Adjustment less than five calendar days before 31 August, you have the remaining time before then to have a place confirmed. For example, if you become UF on 29 August you will have three days to use the process.

If you decide to accept an alternative place via Adjustment your original choice will no longer be available to you. It is important that you think over all factors when considering Adjustment, including the academic and non-academic implications of changing course e.g. accommodation and/or student finance.

Once you have accepted a place at LJMU, take a look at our next steps guide.

Can I visit LJMU to help me decide?

We will be hosting a Virtual Open Day for 2020 entry on Friday 14 August 2020. 

It is the perfect opportunity to speak to staff and students, and explore our campuses from the comfort of your home.

If you can join us, simply register now.

Will I be able to get student accommodation as a late applicant?

All late applicants are guaranteed an en-suite room in our LJMU-approved student accommodation. Vacancies are filled on a first come first served basis, so as soon as you accept your offer on UCAS Track, get in touch. See also How to book student accommodation.

Help, I can't make a decision

Going to university is a life-changing step, so we understand that this is not an easy decision. Check out our tips for some help. Our Virtual Open Day for 2020 entry will also provide the perfect opportunity to get a feel for what we’re about, and what you can expect from studying with us.

Why not find out what some of our students thought of their Clearing experiences?

You've got your place – what's next?

Next steps for late applicants

Don’t worry if you’re making a late application through Clearing or Adjustment – we’re here to provide support and guidance about some of the next steps you need to take.

Check out the FAQ below to find out what you need to do now that you've gained a place at LJMU.

How do I apply for student finance?

If you need help and advice about how to apply for your grants or loans or have any questions about student funding you can call the Student Advice Team on 0151 231 3153 or 0151 231 3154 or email

For detailed information about fees, bursaries and scholarships, please visit our fees and funding section.

I have already applied for student finance, what do I need to do?

If you have already applied for student finance but now need to change the course or university on your student finance application, you can update your application by logging onto Student Finance section of GOV.UK.

If you go into My Account you can update your course and/or university online.

I haven't yet applied for student finance, what do I need to do?

If you have applied to go to university via Clearing and have not yet applied for your student finance, it is not too late to do so. You should log onto the Student Finance section of GOV.UK and apply as soon as possible.

Student Finance England resources

Student Finance England have some useful information to support you through the Clearing process. Take a look at the Going Through Clearing film to ensure you get paid correctly and as quickly as possible.

How do I register as a student?

After you have accepted your place to study at LJMU you will be sent further information, either in the post (or via email if you are an international student) on what you need to do before you arrive at the University to start your degree. This will include:

  • Activating your LJMU computer account 
  • Uploading a photo for your student ID card 
  • Completing your online registration 
  • Planning for your Induction Week 

The University’s Before You Arrive microsite has all the guidance you need to complete these successfully and tips on getting ready for university life.

How do I book accommodation?

The good news is that all students who secure a place at LJMU during the Clearing period are guaranteed a room in one of our approved Halls. This applies if you received an offer via our Clearing hotline, if LJMU was your insurance choice or even if you were always coming to LJMU but haven’t requested accommodation earlier. 90% of our rooms are en-suite and so we can guarantee that too if that is your preference.

As soon as you receive an offer from LJMU, complete and submit our online request form and we’ll do the rest. If you have received a verbal offer you can submit the form but we can’t allocate you to a Hall until UCAS Track shows that you have formally accepted the offer from LJMU.

The online form asks for some personal information and also asks for your preferences – which may be a specific Hall, a type of room, a location or whatever is important to you. If you specify a Hall, we will try to give you a room there but if we can’t, we will give you a room in a Hall listed on our website which is convenient for your course.

Once we have received your request and we can see that you have formally accepted an offer from LJMU, we will allocate you to a Hall which matches your preferences as closely as possible. Your new landlord will send you an email with details of your room and what you need to do next to complete the booking.

For further information see our accommodation section.

What happens during Induction Week?

Induction Week marks the start of your life as a student at LJMU. Please check back soon as we'll outline what you can expect from your Induction Week.