Health and wellbeing support at LJMU

The health, welfare and wellbeing of our student community is our number one priority.

We understand that starting or returning to University in the current climate may mean that you have questions or concerns on a variety of issues. Please refer to the University’s information and FAQs section for useful information which will help you settle into/back into your studies.

Please do not hesitate to get in touch should you need further help - you are not on your own at LJMU #LJMUtogether.

Email or call 0151 231 3664.

If your query is relating to a specific issue such as money, disability, international advice for e.g. - then please contact the relevant team(s) within Student Advice and Wellbeing.

Help available within Student Advice and Wellbeing

Student Wellbeing Team

Your Student Wellbeing Advisors are here to help you with any issues you are having at University that are affecting your wellbeing and/or your mental health

The Student Wellbeing Advisors are in each faculty please email to book a telephone appointment or call 0151 231 3664.

Details on other NHS Mental Health Apps.

Please contact the Student Wellbeing team first to talk through any issues you have – they will refer you on to other support services where appropriate.

SilverCloud self-help modules

LJMU has partnered with the self-help cognitive behaviour therapy programme, SilverCloud. You can access the online programmes to help you deal with anxiety, depression, stress or body image issues. Take the information and techniques you learn from each module and apply them to your day-to-day life.

SilverCloud have recently added an additional resource ‘Space from COVID-19’.

‘Space from COVID-19’ offers a variety of modules to support students and staff in these challenging times, from helping us developing emotional coping strategies through to support to deal with grief and loss.


 Sign up to SilverCloud today



Togetherall is an award-winning online mental health and wellbeing service designed to help people get support, take control and feel better. It provides 24/7 peer and professional support plus a range of wellbeing tools to help people to self-manage their mental wellbeing.

Counselling Service

To ensure that we are able to continue supporting our students, Counsellors will be available for booked telephone support calls, in the first instance. They can also offer a follow-up check -in call if required, and, or signpost you to further online resources if relevant. 

Please contact us by email at:

Counsellors are available between 9am – 5pm Monday to Fridays

Mental Health Service

Our Mental Health team can offer telephone support for students who are currently struggling with their Mental Health.  Our team can provide information and resources to help improve mental wellbeing, or signpost students to external services appropriate to their needs.

Please contact us by email at:

Mental Health advisors available between 9am – 5pm Monday to Fridays

Support with your mental health out of hours

If you are concerned about your mental health and your GP is not available then present yourself to your local mental health crisis service.

If you are still in Liverpool contact the virtual crisis hub number 0151 296 7200 or Aintree University Hospital, telephone 0151 525 5980 where staff will be available to advise you.

Occupational Health

The Occupational Health Unit at LJMU seeks to promote and maintain the health and wellbeing of our staff and students. Find out about the services the Occupational Health Unit provides including: immunisations, referral for fitness, managing health issues, health screening assessment, vaccinations and travel advice, fitness to work and much more.

Send us a message


How we handle your data

We will use the information in this form to process and respond to your request and to comply with our legal obligations.

For further information as to how we handle your data, please see the Information Compliance Privacy Notice.

Privacy Statement

LJMU takes your privacy very seriously. This privacy notice explains how we use your personal information and your rights regarding that information. We will always use your data as set out in the principles of the General Data Protection Regulation (GDPR) and all current Data Protection Legislation. We are committed to being transparent about how we collect and use your data and to meeting our data protection obligations.

Read the Data Privacy and Confidentiality Statement.