Students in social learning space

Student support

Student services: everything you need to know

If you need support, our dedicated Student Advice and Wellbeing Services team will be on hand to help.

We want you to succeed and make the most of your time at university. We offer a range of support services that can be targeted towards your particular circumstances. You’re not on your own at Liverpool John Moores University – there’s always someone on hand to help, advise and guide. Browse through this section for an idea of the kind of support we offer our students.

Throughout the year our services will also be running a range of workshops, projects and activities that are designed to improve your wellbeing and enable you to have a better student experience. Check our Student Advice and Wellbeing Services Support Programme.

Winter break 2019

See all the essential information for the winter break including university opening times and guidance on staying safe.

Read more

Contact us

If you need more information, please contact the Student Advice and Wellbeing Services team.

The Student Advice and Wellbeing Services team are always happy to help. Please contact the team if you have a question or would like to find out more about any of the student services we offer.  

Support service

Telephone number


Student Engagement Team 

0151 231 3664

Student Funding and Money Advice

0151 231 3153/3154

International Advice

0151 231 3673

Accommodation Advice

0151 231 3499

Disability Advice

0151 231 3164/3165


0151 231 3110

Mental Wellbeing

0151 231 3579 or 07929999366

Care Leavers and Estranged Students

0151 231 8098

Retention and Academic Advice

0151 231 3162 

Director of Student Advice and Wellbeing: Yvonne Turnbull

0151 231 3108

Send us a message


If there isn't a male Student Engagement Officer in your School/Faculty and you would rather speak to speak to a male you can go to the Aquinas Building Reception on Fridays (10am-4pm) to speak to Jonny or to the Student Engagement and Advice Hub at Byrom Street Mondays-Fridays 10am-4pm to speak to Adam.

If you would prefer to speak to a female member of the team, there are female Student Engagement Officers available on all campuses.

Data Privacy and Confidentiality Statement

Student Advice and Wellbeing Services provide confidential information, advice and support to students at the University. We want all students who chose to share information with us to be secure in the knowledge that any information disclosed will be handled in a respectful, appropriate and legally compliant manner.

Read the Data Privacy and Confidentiality Statement