Student services: everything you need to know

If you need support, our dedicated Student Advice and Wellbeing Services team will be on hand to help.

We want you to succeed and make the most of your time at university. We offer a range of support services that can be targeted towards your particular circumstances. You’re not on your own at Liverpool John Moores University – there’s always someone on hand to help, advise and guide. Browse through this section for an idea of the kind of support we offer students.

Here's how to access our services:

Virtual appointments - The easiest and quickest way for students to speak to a member of SAW is to book a virtual appointment. Virtual appointments are available Mon-Fri between 9am-5pm. Appointments can be made via MyLJMU by clicking on See my Wellbeing Advisor or by making an appointment online with other SAW Teams.

In-person appointments – In-person appointments can be made via MyLJMU by clicking on See my Wellbeing Advisor or by making an appointment online with other SAW Teams. A Wellbeing Advisor will be present at the following locations Mon-Fri, 10am-4pm for pre-booked appointments only.

Redmonds Building, Room 132
John Foster Building, Room G013b
Avril Robarts Library

Drop-ins - A SAW Services drop-in is available at the Student Life Building Mon-Fri, 10am-4pm. Please note, our drop-in services are always extremely busy and we recommend that students pre-book an appointment instead where possible.

Workshops - We have a range of workshops available to students, from Managing Anxiety to Budgeting. Students can book these online or by going to MyLJMU and clicking on SAW events.

Online self-help resources - We have a number of online platforms and self-help resources for students designed to support their mental health and wellbeing, including Silvercloud, Togetherall and Blackbullion.

Contact details for all SAW Teams are at the bottom of this page.

Throughout the year our services will also be running a range of workshops, projects and activities that are designed to improve your wellbeing and enable you to have a better student experience.

Check our Student Advice and Wellbeing Services Support Programme

Don’t forget you can also access Student Advice and Wellbeing information via Canvas.

Contact us

If you need more information, please contact the relevant team within the Student Advice and Wellbeing Services department.

The Student Advice and Wellbeing Services teams are specialists in their relevant areas and are always happy to help.

Student Wellbeing Team 
Tel: 0151 231 3664

Student Funding and Money Advice
Tel: 0151 231 3153/3154

International Advice
Tel: 0151 231 3673 

Accommodation Support
Tel: 0151 231 4166

Disability Advice
Tel: 0151 231 3165/3168  

Tel: 0151 231 3110

Mental Health
Tel: 0151 231 3579

Care Leavers and Estranged Students
Tel: 0151 231 8098 

If you are unsure who to contact then call 0151 231 3664 or email

You can also follow us on the following socials @ljmusaw


Privacy Statement

LJMU takes your privacy very seriously. This privacy notice explains how we use your personal information and your rights regarding that information. We will always use your data as set out in the principles of the General Data Protection Regulation (GDPR) and all current Data Protection Legislation. We are committed to being transparent about how we collect and use your data and to meeting our data protection obligations.

Read the Data Privacy and Confidentiality Statement