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1. Access CRM

   Log into CRM, LJMU's customer relationship management system.

2. Canvas chat tool | Staff guide | Edtech

   Learn how to use the Chat tool in your canvas Course.

3. Customer Relationships and Insight

   The Customer Relationships and Insight team works closely with all areas of the wider Student Recruitment Marketing and Admissions team, and colleagues across the institution to ensure LJMU consistently delivers an exceptional experience for prospective students.

4. CRM

   Find out more about LJMU’s Customer Relationship Management system (CRM) which is currently used for managing interactions in relation to Admissions, Student Recruitment, International Enquiries, Careers and Student Advice & Wellbeing, and aims to create a single repository of all interactions with students throughout the entire student lifecycle, from enquiry through to alumni.

5. Canvas communication tools | Staff guide | Edtech

   Canvas has a number of tools which allow you to communicate with students enrolled on your course.

6. In-Class Technologies | Staff guide | Edtech

   Learn about the in-class technologies that are available when using either a blended or face-to-face approach.

7. Students at the Heart

   Students at the Heart highlights thoughts, tips and ideas for how we can care for our students to give them a transformational University experience, building up to the Students at the Heart conference between Tuesday 16 and Wednesday 17 June 2026.

8. Canvas discussions | Staff guide | Edtech

   Discuss a topic in your course and share it with your students. You can create a discussion as an assignment for summative or formative assessment.

9. Teams and EdTech | Staff guide | Edtech

   Use Teams to collaborate and communicate at LJMU.

10. Who can sign my documents

    Find out who can sign your documents o behalf of LJMU.