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  1. Access CRM

    Log into CRM, LJMU's customer relationship management system.

  3. Customer Relationships and Insight

    The Customer Relationships and Insight team works closely with all areas of the wider Student Recruitment Marketing and Admissions team, and colleagues across the institution to ensure LJMU consistently delivers an exceptional experience for prospective students.

  4. CRM

    Find out more about LJMU’s Customer Relationship Management system (CRM) which is currently used for managing interactions in relation to Admissions, Student Recruitment, International Enquiries, Careers and Student Advice & Wellbeing, and aims to create a single repository of all interactions with students throughout the entire student lifecycle, from enquiry through to alumni.

  5. Corporate Communications and Stakeholder Relations

    The role of the Corporate Communications and Stakeholder Relations department is to tell the story of how LJMU transforms lives and futures and places our students at the heart of everything we do.

  8. ILM Level 5 Certificate in Leadership

    The Level 5 Certificate in Leadership focuses on understanding different leadership styles, and adopting the most effective style to motivate staff and achieve organisational goals.

  10. Continuous monitoring and enhancement

    Continuous Monitoring and Enhancement (CME) is a prospective process for monitoring and reviewing the University’s taught undergraduate and postgraduate provision to ensure alignment with external and internal threshold standards, as well as for regularly reviewing programmes to see how they can be developed further to enhance the student experience.