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  1. CRM

    Find out more about LJMU’s Customer Relationship Management system (CRM) which is currently used for managing interactions in relation to Admissions, Student Recruitment, International Enquiries, Careers and Student Advice & Wellbeing, and aims to create a single repository of all interactions with students throughout the entire student lifecycle, from enquiry through to alumni.

  2. Data Quality

    LJMU has a strong commitment to data quality and recognises the importance of high quality, timely and reliable data and information to support good decision-making at all levels.

  3. Feedback

    This guide aims to help enhance the power of feedback through more evenly distributing feedback across the learning experience.

  4. Capital Purchases (Fixed Assets) and Long-Term Revenue Commitments

    Capital expenditure represents funds invested in acquiring, upgrading and constructing fixed assets. A fixed asset is a resource the University controls and from which we can expect to derive future economic benefit for more than one year. Expenditure for any other purpose is revenue.