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  1. Student Complaints

    Policies relating to LJMU's Student Complaints: Guidance notes for students, Hearing Protocol, Protocol for investigating officers, Student Complaint form, Student complaints procedure.

  2. Records Management

    Records Management is the process of creating, maintaining, using and disposing of records.

  3. Academic Quality

    Academic quality policies: AMR Procedures Manual, Contacts for advice on the annual monitoring process, External examining guidelines for staff, Guidelines for external examiners, Guidelines for validation and review, Light touch review method, Professional Doctorates Framework, RPEL Handbook, University Framework for Quality and Standards.

  4. Academic Policy

    Academic policies: Academic Feedback Policy, Briefing Sheet, E-Submission Policy, Placement Learning Code of Practice, Peer review and teaching observation, Marking of Anonymised Coursework, Marking of Anonymised Examination Scripts, Personal Tutor Policy, Postgraduate certificate in learning and teaching in HE (PGCertLTHE)

  5. Nathan Maguire

    Nathan is an LJMU alumni and former sports scholar. He boasts an impressive track record as a para-athlete competing in the T54 wheelchair racing. He has multiple medals to his name and has his eyes set on the Paris 2024 Paralympic Games.

  6. Dr Susanne Zajitschek

    Dr Susanne Zajitschek is a rising star within our School of Biological and Environmental Sciences, having been recognised for her impact on the student learning experience and her leadership potential in teaching and learning. Joining at the onset of the pandemic in 2020, Susanne has made a big impact at LJMU in just a short period of time.

  7. Trish Bennett

    Trish is the Chief Nurse, Chief Operations Officer, and Deputy Chief Executive Officer for Clinical Services at Mersey Care NHS Foundation Trust. In 2023, she was awarded an honorary fellowship for her dedication to public health and nursing throughout her career spanning over three decades in the NHS.

  8. Dr Will Swaney

    Will is an award-winning lecturer in our School of Biological and Environmental Sciences. He has been able to use technology to transform student learning.

  9. Sir Bert Massie CBE DL (1949 – 2017)

    Bert was a famous disability rights campaigner, himself a wheelchair user, dedicating his life to advocating for improvements to the daily life of those with disabilities. He was also an alumnus of the Liverpool Polytechnic, later becoming an Honorary Fellow and serving as a governor, while working closely with the university on its equality and diversity policies.

  10. Mariama Balde Djaura

    Mariama undertakes outreach work for the university, working with schools across the country to establish meaningful connections that help young students to realise their academic and personal potential. Inspired by her early life experiences, moving from Africa to Northern Ireland, and then the opportunities afforded to her by LJMU during her own studies, she is determined to help others and act as a role model.