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  1. January 2020 Exam FAQs

    Assessments will be taking place from Monday 6 to Friday 17 January 2020. To support you in preparation for exams, weve answered the frequently asked questions.

  2. Move more and sit less to improve health and productivity

    Encouraging desk-based staff to move more and sit less at work can not only improve their health, but also their work performance, was the advice from the Research Institute for Sport and Exercise Sciences (RISES), at a forum for contact centre employees.