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1. LJMU libraries maintain Customer Service Excellence Award

   Library Services also recognised for being exceptional in 10 areas.

2. Successful trial of 'automated' rail passenger information

   TRIALS of a new intelligent rail passenger information system are proving a success thanks to a partnership between Merseyrail and data scientists at LJMU.

3. Hospitality industry paying lip service to green issues

   Study of 500 hotel guests explores best practice in ensuring against greenwashing claims.

4. Computer scientists trial rapid information system at Merseyrail stations

   Merseyrail staff will be the first in the country to have delay updates in the palm of their hand.

5. LJMU showcases new railway technology to industry

   Government-backed customer service technology developed at LJMU is to be showcased to potential clients in the railway industry.

6. National award for LJMU libraries

   LJMU’s Library Service has received national recognition for the support it offers to students.

7. Staff online security training

   If you have not already completed your online security training for this quarter, you must do so as soon as possible.

8. Extending Multi-Factor Authentication

   IT Services will be expanding the use of Multi-Factor Authentication (MFA) across Microsoft Office 365 applications including email, Teams, OneDrive and SharePoint.

9. Drones experts advise Parliamentary Committee

   EXPERTS from Liverpool John Moores University are guiding UK government policy on the use of drones.

10. Long service awards

    The university has updated the Long Service Awards scheme to include celebration of reaching additional key milestones at 25, 35, 45 and 50+ years’ service.