Intern to Work
Supported Internships project
The Intern to Work – Supported Internships project was funded by the LJMU Diversity and Inclusion Team in 2023-2024.
It allowed for a pilot programme of 5 supported interns recruited through a partnership with Liverpool City Council.
This project was spearheaded by Paula McNulty, Student Experience Manager, Arts Professional and Social Studies and it won the Liverpool City Council's Best Partnership Working Award 2024.

LJMU has been incredible in supporting the Supported Internship pilot programme. Nothing has been a barrier, the placements LJMU found for interns matched their skills and experience within their chosen fields.
The LJMU team has worked with the college, council and job coach to support the interns in an inclusive, nurturing environment from day one. Thanks to Paula and the team for being brilliant partners and advocates for the Supported Internship Pilot Programme.

Liverpool City Council
Faq Items
How the project came about
What is a Supported Internship?
How can departments get involved?
Steps towards hosting a supported intern
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Step one
Draft a job description
Departments are asked to create a brief job description outlining key tasks and responsibilities.
Please note:
This is not an exhaustive list but a guide to help interns understand whether the role aligns with their interests, which aids in managing expectations when they start the job. -
Step two
Submit role to job coaches
The job description will be shared with job coaches, who will assess and recommend suitable candidates for the placement.
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Step three
Attend mini open day
The Diversity and Inclusion Team will organise an on-campus Open Day for the learners and job coaches. This visit includes:
- A tour of the workspace
- Familiarisation with building access points, restrooms, water stations, and lunch areas
- A skills workshop to highlight transferable skills across roles
This supports a smoother transition and builds confidence before the internship begins.
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Step four
Receive intern profiles
Once pairings are confirmed, departments will receive intern profiles from job coaches to better understand the individual’s needs and discuss any reasonable adjustments required.
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Step five
Agree on start date
Departments and interns will agree on a start date. Where possible, we aim for all interns to begin within the same week for consistency and support.
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Step six
Access set-up and risk assessment forms
The Diversity and Inclusion Team will complete and submit the New Contingent Worker Approval Form to set up LJMU access (ID card, email account, etc.). The Risk Assessment forms will be completed with the job coaches.
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Step seven
Onboarding and induction
Interns will begin their first day with an onboarding session covering:
- LJMU access card collection
- logging into LJMU systems
- completing key mandatory training modules
After onboarding, interns will begin their placements.

