EndNote software upgrade

This summer EndNote Desktop software is being upgraded from EndNote X9 to EndNote 20.

All existing EndNote X9 Desktop users will be able to continue using their EndNote X9 library on the device that they have EndNote X9 installed on.

There will be no impact on staff or students who currently have an EndNote Desktop X9 library unless they want to upgrade or their LJMU device is replaced or rebuilt.

New users and those who wish to upgrade will be able to install EndNote 20 from either the software downloads webpage for personal devices or via the Software Centre for LJMU devices.

There will be no changes to EndNote Online, which will continue to be the main referencing software promoted and recommended for undergraduate and taught postgraduate students.

Training sessions and further advice

The Academic Engagement Librarians will be providing training sessions and offering advice and guidance on upgrading to EndNote 20 over the summer. Online support materials will be available on the library website, under the Subject Resources, Searching and Referencing webpages where there is also a link the EndNote Canvas site.

Recommended EndNote library ‘health check’

We recommend that whether you wish to upgrade to EndNote 20 or continue using EndNote X9 you undertake a ‘health check’ to ensure your EndNote library is secure and follows the best practice guidance below:

  • Your EndNote library should not be opened or saved on cloud-based storage such as OneDrive, Google Docs, etc. 
  • Your EndNote library should not be opened or saved on your M: Drive
  • Your EndNote library should be saved on the hard drive of your device
  • You should regularly create a back-up copy of your EndNote library
  • You can sync your EndNote Desktop library to your EndNote Online account

For further guidance and advice on your EndNote ‘health check’ and if you would like to upgrade, please contact your Academic Engagement Librarian.


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