Daniel Hsiang Hsu

Liverpool Business School

Daniel Hsu is Lecturer in Digital Marketing and Analytics in the School of Business Management at Liverpool John Moores University (LJMU). He obtained a BSc in Computer Science and Information Engineering in 2012 and an MBA in Services and Technology Management in 2014 both from National Taipei University of Technology in Taiwan. During the study, he was awarded an overseas exchange scholarship to The Institute of Technology Sligo (now Atlantic Technological University Sligo) in Ireland for a half year. In 2017, Daniel completed a MSc (Distinction) in Marketing from Ulster University, receiving the Santander Scholarship Award and the Pure Running Award for excellence of top mark in Digitising Marketing. Before returning to academia, Daniel served as a Digital Marketing Communications Specialist and then a Product-Marketing Project Manager in the 3D printing industry.

Teaching Interests: Daniel is passionate about teaching and learning in Higher Education, particularly with the use of technology in the classroom to promote active learning. He is an Associate Fellow of the Higher Education Academy and an Associate Member of the Association for Learning Technology (ALT). Daniel’s teaching responsibilities at LJMU include modules on undergraduate and postgraduate programmes (Digital Marketing Communications, Practical Digital Marketing Tools, and Data Analysis Techniques for Business).

Research Interests: Daniel has broad research interests in the areas of digital marketing, social media, content marketing and marketing technology (MarTech), particularly in the context of small business. He is a current PhD candidate within the Ulster University Business School. Daniel’s doctoral research project focuses on how small firms use digital technology as a resource to manage customer relationships. He has presented his research internationally at a range of conferences, including the Irish Academy of Management, the Academy of Marketing, and the Global Research Conference on Marketing and Entrepreneurship.


Chinese (Mandarin)


2017, University of Ulster, United Kingdom, MSc Marketing
2014, National Taipei University of Technology, Taiwan, MBA Services and Technology Management
2012, National Taipei University of Technology, Taiwan, BSc Computer Science & Information Engineering

Academic appointments

Lecturer in Digital Marketing & Analytics, Liverpool Business School, Liverpool John Moores University, 2022 - present
Casual Lecturer, Department of Management, Leadership and Marketing, University of Ulster, 2020 - 2022

Journal article

Bustard JRT, Hsu DH, Fergie R. 2022. Design Thinking Innovation Within the Quadruple Helix Approach: a Proposed Framework to Enhance Student Engagement Through Active Learning in Digital Marketing Pedagogy Journal of the Knowledge Economy, DOI Publisher Url Public Url

Conference publication

Hsu T-H, McCartan A, Quinn B. Responding To the Pandemic: The Opportunities of Digital Technology for Small Food Service and Hospitality Businesses in Changing Market Dynamics Academy of Marketing Conference

Hsu T-H, McCartan A, Quinn B. The Impact of Marketing Capabilities on Digital Transformation for Small Firms in a Crisis Environment Irish Academy of Management Conference

Hsu T-H, McCartan A, Quinn B. Content Is King? Exploring the Effect of Content Marketing Capabilities on Customer Relationships in Small Firms Global Research Conference on Marketing and Entrepreneurship

Bustard J, Hsu T-H, Withers R. Reenergising the Online Classroom: Effects of Design Thinking and Active Learning for Boosting Student Engagement in Digital Marketing Pedagogy and Beyond Global Research Conference on Marketing and Entrepreneurship

Membership of professional bodies:

Associate Member, Association for Learning Technology (ALT). 2022

Member, Academy of Marketing (AM). 2022

Member, Institute for Small Business and Entrepreneurship (ISBE). 2022

Member, Irish Academy of Management (IAM). 2021


Associate Fellow (AFHEA), Higher Education Academy.