Prof Matthew Tucker

Journal article

Oesland N, Tucker MP, Wilson H. 2022. Developing the return on workplace investment (ROWI) tool Corporate Real Estate Journal, 12 :185-197 Publisher Url Public Url

Wilson H, Tucker MP, Hannibal C, Qu Z. 2020. Learning together, learning apart: Integrated action learning through a socio-technical systems lens Action Learning : Research & Practice, 18 :5-19 DOI Publisher Url Public Url

Moriarty C, Tucker MP, Ellison I, Pinder J, Wilson H. 2020. Recognising the socio-technical opportunity of workplace: an analysis of early responses to COVID-19 Corporate Real Estate Journal, 10 :51-62 Publisher Url Public Url

Cheong Peng A-Y, Chua SJL, Ali AS, Tucker MP. 2019. Optimising Maintenance Cost by Prioritising Maintenance of Facilities Services in Residential Buildings Engineering, Construction and Architectural Management, 26 :1593-1607 DOI Author Url Publisher Url Public Url

Ashworth S, Tucker MP, Druhmann C. 2019. Critical success factors for facility management employer’s information requirements (EIR) for BIM Facilities, 37 :103-118 DOI Publisher Url Public Url

Leiblein T, Tucker MP, Ashall M, Al Khaddar RM, Lee S, Gollnisch C, Gollnisch LP, Hofer S. 2018. National legislation, standards and recommendations with respect to water risk management and Legionella prevention Journal for Facility Management, :35-51 DOI Publisher Url Public Url

Tucker MP, Masuri MR. 2018. The development of facilities management-development process (FM-DP) integration framework Journal of Building Engineering, 18 :377-385 DOI Author Url Publisher Url Public Url

Tucker MP, Masuri MR, Cotgrave AJ. 2017. Critical Strategic Issues For The Integration Of Facilities Management Into The Development Process Property Management, DOI Publisher Url Public Url

Tucker MP, Mulliner E, Wilson H. 2017. Research preparedness in undergraduate property and construction curriculum: the student experience International Journal of Construction Education and Research, 13 :203-224 DOI Publisher Url Public Url

Tucker MP, Aderiye T. 2016. Cultural integration of external service provider employees into client workplaces Journal of Facilities Management, 14 :363-384 DOI Publisher Url Public Url

Tucker MP, Masuri MR. 2016. The Rationale to Integrate Facilities Management Into the Development Process Property Management, 34 :332-344 DOI Publisher Url Public Url

Leiblein T, Tucker MP, Ashall MC, lee SB, Gollnisch C, Hofer S. 2016. Legionella and risk management in hospitals - A bibliographic research methodology for people responsible for built environments and facility management International Journal of Hygiene and Environmental Health, DOI Author Url Publisher Url Public Url

Mulliner E, Tucker M. 2015. Feedback on feedback practice: perceptions of students and academics ASSESSMENT & EVALUATION IN HIGHER EDUCATION, 42 :266-288 DOI Author Url Publisher Url Public Url

Tucker M, Turley M, Holgate S. 2014. Critical success factors of an effective repairs and maintenance service for social housing in the UK Facilities, 32 :226-240 DOI Publisher Url

Price S, Pitt M, Tucker M. 2011. Implications of a sustainability policy for facilities management organisations Facilities, 29 :391-410 DOI Publisher Url

Smith A, Tucker M, Pitt M. 2011. Healthy, productive workplaces: Towards a case for interior plantscaping Facilities, 29 :209-223 DOI Publisher Url

Bennett J, Owers M, Pitt M, Tucker M. 2010. Workplace impact of social networking Property Management, 28 :138-148 DOI Publisher Url

Tucker M, Pitt M. 2010. Improving service provision through better management and measurement of customer satisfaction in Facilities Management Journal of Corporate Real Estate, 12 :220-233 DOI Publisher Url

Noor N, Pitt M, Hunter G, Tucker M. 2010. Compliance of RICS code of practice for commercial service charges Journal of Corporate Real Estate, 12 :135-144 DOI Publisher Url

Tucker M, Pitt M. 2009. Customer performance measurement in facilities management: A strategic approach International Journal of Productivity and Performance Management, 58 :407-422 DOI Publisher Url

Riley ML, Pitt M, Tucker M, Longden J. 2009. Towards sustainable construction, promotion and best practices Construction Innovation, 9 :201-224 DOI Publisher Url

Tucker M, Pitt M. 2009. National standards of customer satisfaction in facilities management Facilities, 27 :497-514 DOI Publisher Url

Andrew A, Donald G, Pitt M, Tucker M. 2008. Collaboration in property and facilities management: The experience of the Grampian Public Sector Property Group Property Management, 26 :310-318 DOI Publisher Url

Pitt M, Tucker M. 2008. Performance measurement in facilities management: Driving innovation? Property Management, 26 :241-254 DOI Publisher Url

Tucker M, Smith A. 2008. User perceptions in workplace productivity and strategic FM delivery Facilities, 26 :196-212 DOI Publisher Url

Tucker M. 2008. The Cultural Production of Cities: Rhetoric or Reality Journal of Retail and Leisure Property, 7 :21-33 DOI Publisher Url

Andrew A, Murning I, Pitt M, Tucker M. 2008. Investment in the Scottish Further Education Estate 1999–2006 Journal of Financial Management of Property and Construction, 13 :209-216 DOI Publisher Url

Andrew A, Pitt M, Tucker M. 2007. The Evolution of Betterment in the United Kingdom Journal of Retail and Leisure Property, 6 :273-281 DOI Publisher Url

Conference publication

Tucker MP, Wilson H, Hannibal C, Lawless A, Qu Z. 2021. Delivering professional doctorate education: challenges and experiences during the COVID-19 pandemic SHS Web of Conferences, 99 DOI Publisher Url Public Url

Tucker MP, Wilson HK, Oseland N, Brogan P, Horsley A. 2020. Unravelling the variables to calculate an organisations return on workplace investment: a scoping review process TWR Conference Proceedings 2020, Transdisciplinary Workplace Conference :300-308 Publisher Url Public Url

Hussien A, Tucker MP, Cotgrave A, Al-Khafajiy M, Baker T. 2019. Optimizing Project Delivery through Augmented Reality and Agile Methodologies Developments in eSystems Engineering 2019 IEEE Explore, Developments in eSystems Engineering 2019 DOI Author Url Publisher Url Public Url

Honegger F, Tucker MP, Hofer S. 2019. Minutes of FM Meetings in Swiss Hospitals – Worth a Look at RESEARCH PAPERS FOR THE 18TH EUROFM RESEARCH SYMPOSIUM, Papers from the 18th Research Symposium, European Facilities Management Conference :88-99 Public Url

Tucker M. 2019. Preface Research Papers for the 18th EuroFM Research Symposium, European Facilities Management Conference

Hartwell J, Tucker MP, Siriwardena M. 2018. Green buildings and well-being of employees in commercial spaces Proceedings of The 7th World Construction Symposium 2018, 7th World Construction Symposium: Built Asset Sustainability: Rethinking Design, Construction and Operations :257-265 Publisher Url Public Url

Tucker MP, Temeljotov-Salaj A, Tangerås M. 2018. The maturity of Facility Management in South East Europe Tucker M. RESEARCH PAPERS FOR EUROFM’S 17TH RESEARCH SYMPOSIUM AT EFMC 2018, THE 17TH EUROFM RESEARCH SYMPOSIUM Public Url

Tucker M. 2018. Preface Research Papers for the 17th EuroFM Research Symposium, European Facilities Management Conference

Leiblein T, Füchslin HP, Keserue HA, Tucker MP, Hofer S. 2017. Risk management of water systems in residential homes : The ‘process’ of Legionella prevention Research papers for 16th EuroFM Research Symposium, European Facilities Management Conference Public Url

Ashworth S, Tucker MP, Druhmann C. 2017. Employer’s Information Requirements (EIR): A BIM case study to meet client and facility manager needs Papers from the 16th EuroFM Research Symposium, European Facilities Management Conference Public Url

Leiblein T, Tucker MP, Ashall M, Lee S, Gollnisch C, Hofer S. 2016. Methodological approach of assessing present state of technical processes in hospitals regarding risk management of Legionella in UK Journal of Hospital Infection, GER and CH: Abstracts of Federation of Infection Societies (FIS) Annual Conference and the 10th Healthcare Infection Society (HIS) International Conference 2016 94 :87-88 DOI Publisher Url

Ashworth S, Tucker MP, Druhmann C. 2016. The Role of FM in Preparing a BIM Strategy and Employer’s Information Requirements (EIR) to Align with Client Asset Management Strategy Research Papers for EuroFM's 15th Research Symposium, 15th EuroFM Research Symposium :218-228 Publisher Url Public Url

Ashworth S, Tucker MP, Druhmann C, Kassem M. 2016. Integration Of FM Expertise And End User Needs In The BIM Process Using The Employer`s Information Requirements (EIR) Proceedings of CIB World Building Congress 2016, CIB World Building Congress 2016 :942-953 Public Url

Leiblein T, Tucker MP, Ashall M, Lee S, Gollnisch C, Hofer S. 2015. Duty holders for Legionella prevention in healthcare organisations: The implications for Facility Management Waterline - The Journal of the Water Management Society, ESGLI Conference, 3rd Annual Scientific Conference :36-36

Tucker MP, Roper K. 2015. Synergy of FM competences EuroFM Research Papers 2015, 14th EuroFM Research Symposium Publisher Url Public Url

Tucker MP, Anang Masuri MR. 2012. Optimising the role of facilities management (FM) in the development process (DP): the development of FM-DP integration framework for sustainable property development ARCOM 2012 - Proceedings of the 28th Annual Conference, Association of Researchers in Construction Management :1355-1365 Publisher Url

Tucker MP, Ogungbemi YO, Noor NM. 2012. The socialisation of outsourced employees in facilities management: A research agenda ARCOM 2012 - Association of Researchers in Construction Management, 28th Annual Conference, 1 :611-620 Publisher Url

Tucker M, Masuri MRA, Noor MNM. 2012. Optimising the role of facilities management (FM) in the development process (DP): The development of FM-DP integration framework for sustainable property development Association of Researchers in Construction Management, ARCOM 2012 - Proceedings of the 28th Annual Conference, 2 :1355-1365 Publisher Url

Price S, Pitt M, Marmot A, Tucker MP, Mclennan P, Ucci M. 2010. The role and effectiveness of a formal sustainability policy in Facilities Management Proceedings of CIB W70 - Facilities Management and Maintenance Conference, CIB W70 - Facilities Management and Maintenance Conference Publisher Url Public Url

Tucker MP, Pitt M. 2008. Update on the Development of a Customer Performance Measurement System (CPMS) for Facilities Management: Enabling Generic Market Benchmarks CIB W70 - Facilities Management and Maintenance Conference

Leiblein G, Tucker MP, Hofer S. Factors influencing the occurrence of food waste in the food service process in hospitals – a literature review RESEARCH PAPERS FOR THE 18TH EUROFM RESEARCH SYMPOSIUM, Papers from the 18th Research Symposium, European Facilities Management Conference :106-115 Public Url

Leiblein T, Tucker MP, Hofer S. Methodology characteristics of a 'FM in healthcare' field study on risk management of Legionella in water systems Academic and Research (A&R) Track: Conference Proceedings, IFMA World Workplace Europe Public Url

Report

Oseland N, Tucker M, Wilson H. 2021. In pursuit of the 'Holy Grail' - Determining the Return on Workplace Investment (ROWI) Publisher Url

Ashworth S, Tucker MP. 2017. Employer’s information requirements (EIR) Template and Guidance: Facilities management and client operating requirements in the Building Information Modelling (BIM) process Publisher Url

Tucker M, Ashworth S. 2017. FM awareness of building information modelling (BIM) Publisher Url

Tucker MP. 2014. Balancing the performance scorecard: how to maximise customer feedback in Facilities Management Publisher Url

Other

Tucker M, Wilson H. 2020. Return to work guides: a thematic analysis Publisher Url

Tucker M. 2019. The differentiator is people Publisher Url

Wilson H, Tucker M. 2019. Productive Research Publisher Url

Tucker MP, Cannon T. 2017. Implications for the Standardisation of Facilities Management eFMinsight, 43 :30-35 Publisher Url Public Url

Ashworth S, Tucker M, King L. 2017. Building a bridge to BIM Publisher Url

Tucker MP, Ashworth S. 2017. Introduction of employer information requirements (EIR) template and guidance for Facility Management eFMinsight, :51-53 Publisher Url Public Url

Leiblein T, Tucker MP, Ashall M, Al Khaddar RM, Hofer S. 2016. Risk Management - Hygiene and Legionella in water systems in hospitals: Relevance for Facility Management and Facility Services Waterline - The Journal of the Water Management Society, :8-10 Publisher Url Public Url

Tucker MP, Ashall M, Cross H. 2013. Building Information Modelling within the Facilities Management Profession Building Engineer -London- Association of Building Engineers-, 88 :26-30

Tucker M. 2013. Smart Sensing for Buildings RICS Modus Magazine: Americas Edition, :16-16

Tucker M. 2011. Satisfaction Guaranteed FM World Magazine, :16-17

Editorial/letter to the editor

Tucker MP. 2014. Editorial Facilities, 33 DOI Author Url Publisher Url

Tucker M, Pitt M. 2011. The importance of customer satisfaction in FM Journal of Facilities Management, 9 DOI Publisher Url

Tucker MP. 2010. How important is customer satisfaction to the services sector? Journal of Facilities Management, 8 DOI

Tucker MP. 2009. Editorial Journal of Facilities Management, 7 DOI Publisher Url

Tucker MP. 2008. Building FM productivity through knowledge management Journal of Facilities Management, 6 DOI

Tucker MP. 2007. FM Looking to the Future Journal of Facilities Management, 5 DOI

Tucker MP. 2007. Editorial: FM Research: Sophistication & Development Journal of Facilities Management, 5 DOI

Chapters

Tucker MP. 2014. Measuring FM Work Roper K. International Facility Management Wiley-Blackwell DOI Publisher Url

Tucker MP. 2012. Sustainable Facilities Management Cotgrave A, Riley M. Total Sustainability for the Built Environment :238-259 Bloomsbury 9780230390584 Publisher Url Public Url

Book review

Tucker M. 2008. Market Towns: Roles, Challenges and Prospects Journal of Retail & Leisure Property, 7 :161-162 DOI Publisher Url

Thesis/Dissertation

Tucker M. Innovating Customer Performance Measurement in Facilities Management: Enhancing Service Provision and Customer Satisfaction Through the Development of a Customer Performance Measurement System Pitt M.

Research Grants Awarded:

LJMU Faculty Research Fund, Investigating best practice of management knowledge transfer partnerships: a case study of the North West region, Grant value (£): 3,833. 2022

Institute of Workplace and Facilities Management, Establishing and creating a Return on Workplace tool (RoW) for organisations to make return on investment decisions regarding workplace changes (phase 2), Hannah Wilson, Grant value (£): 9,800, Duration of research project: 1 year. 2021

Innovate UK, Management knowledge transfer partnership (mktp) between Liverpool John Moores University and Anwyl Construction Company Limited, David Bryde, Grant value (£): 171,346, Duration of research project: 24 months. 2021

Institute of Workplace and Facilities Management, Establishing and creating a Return on Workplace tool (RoW) for organisations to make return on investment decisions regarding workplace changes (phase 1), Hannah Wilson, Grant value (£): 5,610, Duration of research project: 12 months. 2019

Erasmus+/EU, Enhancing Teaching Practice in Higher Education in Russia and China, Grant value (£): 62,000, Duration of research project: 36 months. 2017

LJMU Curriculum Enhancement Award, Assessing the research preparedness of students: the creation of a research preparedness diagnostic tool, Grant value (£): 7,605, Duration of research project: 1 year. 2015

Council of the Heads of the Built Environment (CHOBE), Smart technologies for the Building Surveying Discipline, Grant value (£): 1,000, Duration of research project: 1 year. 2014

LJMU Curriculum Enhancement Award, Research preparedness in undergraduate curriculum: the student experience” Award, Grant value (£): 4,648, Duration of research project: 1 year. 2014

LJMU Faculty Research Fund, International Symposium on Facilities Management Research co-collaborated with Georgia Institute of Technology, Atlanta, USA, Grant value (£): 20,000, Duration of research project: 6 months. 2014

Fulbright Commission, Fulbright Scholar Award, Measuring facility management performance through customer and employee engagement: a framework for improving customer perception of service delivery, Grant value (£): 11,000, Duration of research project: 4 months. 2012

Liverpool ONE Management Ltd (Direct Funding), Developing the optimum output and efficiency of Liverpool ONE’s computer aided facility management system, Grant value (£): 20,000, Duration of research project: 1 year. 2011

LJMU Faculty Research Fund, Use of computer aided facilities management software to innovate and develop a new product for the FM market, Grant value (£): 3,000, Duration of research project: 1 year. 2011

Technology Strategy Board, Developing Green Solutions in Workplace Productivity, Michael Pitt, Grant value (£): 165,000, Duration of research project: 3 years. 2006

External PGR examinations performed:

Sheffield Hallam University, PhD, Exploring the Relationship Between the Workplace Environment, Employee Wellbeing and Productivity. 2021

University of Central Lancashire, PhD, Condition-Based Maintenance in the Oil and Gas Sector: Development of Performance Measurement Framework. 2021

University of New South Wales, PhD, Integrated collaborative facilities management framework for post occupancy evaluation of higher education facilities. 2020

University of Huddersfield, PhD, A Business Continuity Management (BCM) Framework For Disaster Resilient SMES In Malaysia. 2018

University of Greenwich, PhD, Sustainable facilities management with the support of building information modelling (BIM). 2018

University of Salford, PhD, Leveraging facilities management best practices in managing the effect of climate change on older buildings within the low carbon economy. 2018

University of Central Lancashire, PhD, Development of a Facilities Management Framework for Sustainable Building Practice in Nigeria. 2016

University of Brighton, MPhil, Understanding internal Built Environmental Factors for productive workspaces. 2015

University of Salford, PhD, Sourcing of public sector building surveying and engineering professional services: a framework for progression. 2015

External collaboration:

University College London, External Supervisor. 2020

University of Cambridge, UK, External supervisor / Expert Speaker. 2017

Texas A&M University, USA, Visiting Professor. 2017

London Southbank University, London, UK, External Examiner. 2015

Georgia Institute of Technology, Atlanta, USA, Visiting Professor. 2014

Leeds Beckett University, Leeds, UK, External Advisor, MSc Facilities Management Validation. 2013

External committees:

Executive Board, Executive DBA Council, Board member, https://executivedba.org/executive-board. 2020

Facilities Management Technical Committee FMW/1, British Standards Institute (BSI), Facilities Management Expert. 2019

European Facilities Management Network (EuroFM) Board, European Facilities Management Network (EuroFM), Research Chair. 2017

Conference presentation:

Building Sustainable DBA Programmes, British Academy of Management (BAM)/ Chartered Association of Business Schools (CABS) DBA Symposium, Sheffield, Oral presentation. 2020

How research in FM can influence the industry, European Facilities Management Conference, Dublin, Ireland, Keynote presentation. 2019

World Café Series on Supervision: Supervision of executive doctoral candidates, EFMD Doctoral Programmes Conference, Lancaster, Oral presentation. 2019

European Facilities Management Research Poster Presentations 2018: Moderator, European Facilities Management Conference, Sofia, Bulgaria, Oral presentation. 2018

Assessing the research preparedness of students: the creation of a research preparedness diagnostic tool, LJMU Teaching and Learning Conference, Liverpool, UK, Oral presentation. 2018

Integration of building sustainability and resilience: education towards high performance building design, LJMU Teaching and Learning Conference, Liverpool, UK, Oral presentation. 2018

Facility management research: current trends and mechanisms, Slovak Association of Facility Management Annual Conference, Bratislava, Slovakia, Keynote presentation. 2017

Innovative approaches to addressing engagement and retention of Welsh and Northern Irish students in the Faculty of Engineering and Technology, iBEE 2016: The Annual Conference of The Council of Heads of the Built Environment (CHOBE), Liverpool, UK, Oral presentation. 2016

The current and future role of the building surveyor: implications and opportunities for building surveying degree programmes, iBEE 2016: The Annual Conference of The Council of Heads of the Built Environment (CHOBE), Liverpool, UK, Oral presentation. 2016

The Role of FM in Preparing a BIM Strategy and Employer’s Information Requirements (EIR) to Align with Client Asset Management Strategy, 15th EuroFM Research Symposium, Milan, Italy, Oral presentation. 2016

Integration Of FM Expertise And End User Needs In The BIM Process Using The Employer`s Information Requirements (EIR), CIB World Building Congress 2016, Tempere, Finland, Oral presentation. 2016

Duty holders for Legionella prevention in healthcare organisations: The implications for Facility Management, The European Society of Clinical Microbiology and Infectious Diseases Study Group (ESGLI) for Legionella Infections Conference, London, UK, Poster presentation. 2015

New Technologies for Building Surveyors, iBEE 2015: The Annual Conference of The Council of Heads of the Built Environment (CHOBE), Bath, UK, Oral presentation. 2015

Research preparedness in undergraduate curriculum: the student experience, iBEE 2015: The Annual Conference of The Council of Heads of the Built Environment (CHOBE), Bath, UK, Oral presentation. 2015

Research Preparedness of Undergraduate Built Environment Students, LJMU Teaching and Learning Conference, Liverpool, Oral presentation. 2015

Synergy of FM Competencies, 14th EuroFM Research Symposium, Glasgow, UK, Oral presentation. 2015

Maximising customer feedback in facilities management, IFMA Chicago Chapter Luncheon Event, Chicago, USA, Keynote presentation. 2013

Maximising customer feedback in facilities management, IFMA Atlanta Chapter Event, Atlanta, USA, Keynote presentation. 2013

New approaches in facilities management practices, RICS Summit of the Americas, Miami, USA, Oral presentation. 2012

Optimising the role of facilities management (FM) in the development process (DP): the development of FM-DP integration framework for sustainable property development, ARCOM Conference, Edinburgh, UK, Oral presentation. 2012

A need for the socialization of outsourced employees in facilities management companies, ARCOM Conference, Edinburgh, UK, Oral presentation. 2012

Happy Employees = Happy Customers: Measuring Performance Delivery and Improving FM Service, IFMA World Workplace Conference, Atlanta, USA, Oral presentation. 2010

Developing a Hard FM Strategy, CIB W70 Conference, Sao Paulo, Brazil, Oral presentation. 2010

Update on the Development of a Customer Performance Measurement System (CPMS) for Facilities Management: Enabling Generic Market Benchmarks, CIB W70 Conference, Edinburgh, UK, Oral presentation. 2008

Innovative Customer Performance Measurement and Benchmarking, 5th EuroFM Research Symposium, Manchester, UK, Oral presentation. 2008

Productivity and Office Environment, BIFM Annual Conference, Keble College, University of Oxford, Oxford, UK, Oral presentation. 2008

The Practice of UK Property Law and Taxation, Royal Institution of Chartered Surveyors (RICS) China, Beijing and Guangzhou, China, Keynote presentation. 2008

Media Coverage:

Navigating turbulent times webinar episode three: ‘Tales from the frontline' 2020

Episode 85: Academic Research in Facility Management and the Workplace [Podcast] 2019

Named Facilities Management Rising Star 2012
www.youtube.com
www.facilitatemagazine.com

Winning Fulbright Award 2012-13
www.pfmonthenet.net
www.fulbright.org.uk

Conference organisation:

European Facilities Management Conference (EFMC) 2019, Research Chair / Chair of Conference Proceedings. 2018

European Facilities Management Conference (EFMC) 2018, Research Chair / Chair of Conference Proceedings. 2017

Membership of professional bodies:

Fellow (FHEA), Higher Education Academy. 2013

Member (MRICS), Royal Institution of Chartered Surveyors. 2013

Certified Member (CIWFM), Institute of Workplace and Facilities Management (IWFM). 2011

Editorial boards:

European Facilities Management Conference / Research Symposium, Editorial Advisory Board Member. 2013

Facilities (Emerald Publications), Associate Editor. 2012

Royal Institution of Chartered Surveyors (RICS) Research Trust, Reviewer. 2012

International Journal of Facility Management, Editorial Advisory Board Member. 2011

Journal of Facilities Management (Emerald Publications), Associate Editor. 2007

Award:

RICS-Fulbright Scholar Award 2012-13, Fulbright Commission; Royal Institution of Chartered Surveyors. 2012