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1. New arrangements for AV support

   We have a new system in place to support you in using audio visual and display technology in our teaching spaces.

2. Front of class technology support sessions for staff - September 2022

   IT Services Technology Support staff will be on hand this September to offer informal guidance on the operation and use of in-class technologies such as projectors, visualisers, and front of class computers.

3. Email account improvements

   IT Services will soon be migrating staff email accounts to provide us with greater security, increased storage limits and easier accessibility.

4. Add the pronunciation of your name to your email signature

   NameCoach software has been integrated with LJMU systems to help users add name pronunciations at the bottom of email signatures.

5. Extending Multi-Factor Authentication

   IT Services will be expanding the use of Multi-Factor Authentication (MFA) across Microsoft Office 365 applications including email, Teams, OneDrive and SharePoint.

6. Fault reporting processes for the new academic year

   As the new academic year begins and our campus becomes busy once more, staff are reminded to ensure that all faults are reported via the respective Helpdesks.

7. AVIT group developing a positive AV experience across campus

   Did you know that LJMU has a dedicated Learning Environment Panel and an Audio Visual and Information Technology (AVIT) group whose combined remit is to improve the quality of teaching space across campus?

8. Extra online security is being rolled out across the university

   Update your details and find out where staff and students can go for IT support.

9. Managing LJMU Apple IDs

   IT Services has developed a new approach to improve the way university-owned Apple devices are managed and supported.

10. Restrictions on using USBs

    From Monday 4 September, students will no longer be able to use USB storage devices on LJMU computers, laptops and other IT equipment.