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1. New arrangements for AV support

   We have a new system in place to support you in using audio visual and display technology in our teaching spaces.

2. Fault reporting processes for the new academic year

   As the new academic year begins and our campus becomes busy once more, staff are reminded to ensure that all faults are reported via the respective Helpdesks.

3. Email account improvements

   IT Services will soon be migrating staff email accounts to provide us with greater security, increased storage limits and easier accessibility.

4. Extra online security is being rolled out across the university

   Update your details and find out where staff and students can go for IT support.

5. AVIT group developing a positive AV experience across campus

   Did you know that LJMU has a dedicated Learning Environment Panel and an Audio Visual and Information Technology (AVIT) group whose combined remit is to improve the quality of teaching space across campus?

6. Extending Multi-Factor Authentication

   IT Services will be expanding the use of Multi-Factor Authentication (MFA) across Microsoft Office 365 applications including email, Teams, OneDrive and SharePoint.

7. Add the pronunciation of your name to your email signature

   NameCoach software has been integrated with LJMU systems to help users add name pronunciations at the bottom of email signatures.

8. Windows upgrade: action required from all staff

   All staff need to be aware of an important upgrade required on managed laptops and desktops – this is an upgrade to Windows 11 and needs to be in place before the start of the new academic year (31 August 2025).

9. Studying at LJMU: get to know The Library

   Get to know The Library. The libraries deliver all services, including academic writing support and IT support from two campus locations.

10. EndNote software upgrade

    This summer EndNote Desktop software is being upgraded from EndNote X9 to EndNote 20.