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1. Extending Multi-Factor Authentication

   IT Services will be expanding the use of Multi-Factor Authentication (MFA) across Microsoft Office 365 applications including email, Teams, OneDrive and SharePoint.

2. Extra online security is being rolled out across the university

   Update your details and find out where staff and students can go for IT support.

3. Fault reporting processes for the new academic year

   As the new academic year begins and our campus becomes busy once more, staff are reminded to ensure that all faults are reported via the respective Helpdesks.

4. AVIT group developing a positive AV experience across campus

   Did you know that LJMU has a dedicated Learning Environment Panel and an Audio Visual and Information Technology (AVIT) group whose combined remit is to improve the quality of teaching space across campus?

5. Restrictions on using USBs

   From Monday 4 September, students will no longer be able to use USB storage devices on LJMU computers, laptops and other IT equipment.

6. Studying at LJMU: get to know The Library

   Get to know The Library. The libraries deliver all services, including academic writing support and IT support from two campus locations.

7. Windows upgrade: action required from all staff

   All staff need to be aware of an important upgrade required on managed laptops and desktops – this is an upgrade to Windows 11 and needs to be in place before the start of the new academic year (31 August 2025).

8. Five apps for new LJMU students to download

   My LJMU, Canvas, Outlook, the Microsoft Authenticator and SafeZone apps are essential for all new students.

9. EndNote software upgrade

   This summer EndNote Desktop software is being upgraded from EndNote X9 to EndNote 20.

10. Graduation - "It was worth the wait!"

    Amid relief and joy, almost 100 of our own university colleagues collected their degrees this week. We spoke to a handful of them ...