word cloud of different coloured words relating to support and guidance

Crisis support

It is important to know what to do if you or someone you know is experiencing a mental health crisis

Contact your GP

Request an emergency appointment. If your GP is closed, consider calling 111 if you urgently need medical help or advice but it’s not a life-threatening situation.

Go to A&E

Go to your nearest accident and emergency department where a mental health practitioner will be able to assess you and give you appropriate help, this is available 24/7. If your life is in immediate danger, you should call 999.

The Liverpool Light

Provides a safe place for people who are experiencing or at risk of a mental health crisis. It is an out-of-hours mental health crisis service, open 6pm-1am, seven days a week.

Located in the city centre: 181-185 London Rd, L38JG.
Web: www.liverpool-light.org.uk

James’ Place

A service for men in suicidal crisis.

Telephone: 0151 303 5757
24 hours Crisis Text Line: Text JP to 85258
Email: info@jamesplace.org.uk
Web: www.jamesplace.org.uk


A safe space to talk any time you like, in your own way about whatever’s getting to you. 

Free telephone: 116 123
Email: jo@samaritans.org


Support for people feeling suicidal, available 10am – 10pm weekdays, 2pm – 10pm weekends, 2pm – 5pm bank holidays

Telephone: 0800 0684141
Text: 07786 209697
Email: pat@papyrus-uk.org