We can support students’ with pre-existing mental health conditions or new and emerging difficulties. We also work closely with Mental Health services at Merseycare (NHS).
An initial assessment is usually a 50-minute phone appointment. You will be offered an initial allocation of up to six support sessions. A review of ongoing needs will be conducted during the sixth session. Any ongoing appointments last between 30 and 50 minutes. They can take place in person, online or over the telephone. For face-to-face meeting we are located in a private and discreet space within the Student Life Building. Meetings take place in individual meeting rooms.
We are trained professionals that operate within University Policy including confidentiality and GDPR. There may be some exceptions to this when it comes to risk factors. Before your initial appointment, you will be sent a copy of our Data Protection Agreement and are asked to read and agree to this before commencing support.
Our services operate from Monday to Friday excluding bank holidays between working hours 9am to 5pm. You can access support throughout the whole year as we operate outside of term time.
However, we do not operate a crisis service, if you require support outside of our operational hours then please see crisis information listed on our page.
We would suggest contacting the Student Wellbeing team in the first instance. Student Wellbeing Advisors can assist students in identifying the most appropriate course of action and are able to refer to the mental health team where appropriate. You can book an appointment with a Wellbeing Advisor or contact the team via email on studentwellbeing@ljmu.ac.uk.
Alternatively, you can attend a drop-in: Monday to Friday 10am until 4pm in the Student Life Building (Copperas Hill) and James Parson’s Building (Byrom Street).
Students with an identified mental health condition can self-refer by emailing mentalhealth@ljmu.ac.uk.
Within the university, academic staff are aware of how to contact the mental health team as required.
Externally, both GPs and other statutory health services are also able to refer direct to the mental health team by emailing mentalhealth@ljmu.ac.uk.
The mental health service at LJMU are unfortunately unable to offer support to individuals until they are fully registered as a student of the university. Therefore, we would encourage you to contact the service by emailing mentalhealth@ljmu.ac.uk once you are formally enrolled within the university once you have started your course in September.
We can then make arrangements to conduct an initial assessment and further explore what ongoing support you might benefit from.
If you are currently being supported by your local secondary care services, we would advise that they make a referral to our adult services following your registration with a Liverpool GP service as soon as possible. This will be easier to do once you have allocated your accommodation in Liverpool.
For queries please contact us on 0151 231 3579 or email the Mental Health team. We operate during the hours of Monday to Friday from 9am to 5pm.
Disabled Students Allowance (DSA) provides support for students with mental health conditions to cover study-related costs. Our Disability Advice Team provide more guidance on who is eligible for DSA and how to apply. You do not need to apply for DSA, or disclose your mental health condition to the university. We encourage you to inform us if your disability or health condition will affect you during your studies. Informing us will help us to ensure the appropriate support or reasonable adjustments are in place to try to reduce any barriers you may face due to your disability, health or mental health condition or specific learning difficulty.
