Accommodation information for the Clearing period

• Ensure LJMU is your firm choice or that you’ve accepted your course offer on the UCAS website. You can’t book accommodation until you do this.
• If your firm choice rejects you and LJMU is your insurance choice, LJMU will automatically become your firm choice on 13 August.
• If you get an offer from the LJMU Clearing Hotline, you need to add it to your UCAS account. You must accept the offer first on the UCAS website to access the LJMU Applicant Hub. Find more information on the UCAS website.
• You can request accommodation on the LJMU Applicant Hub from 8am on Thursday 13 August 2026. Find more information about the process.
• View our live availability.

Please note:
Once you accept a Clearing offer on the UCAS website, there’s a delay of at least two hours before you can access the LJMU Applicant Hub.
We do not take requests in any other way, and we can't skip this delay. Please be patient, visit the Applicant Hub later and try again.

• You can only choose one accommodation – if it shows that it is available on our website, you can get a room there.
• Use your personal email address. School or college email addresses won’t be accepted.
• All LJMU Approved Accommodation is zero deposit.
• Please don’t book directly with any hall. If you do, your booking will be cancelled, and you might not have a place to stay.

Please note:
The only way to guarantee a room in an LJMU Approved Accommodation is to book via LJMU.

• We’ll handle all accommodation requests we get and assign rooms to students quickly. We expect to get several hundred requests in the first few hours after the Applicant Hub reopens at 8am on 13 August.
• Once your details are sent to your allocated hall, you will get an email to confirm it. There is no need to reply to this email from LJMU.
• Soon after, the hall owner will email you to explain how to confirm the booking. These emails will go to the address you entered in the request form - it’s important to check this mailbox often.
• When you get the email from the hall owner, please follow the instructions as soon as possible. If you don’t respond within 48 hours, we may give your room to another student.

You do not need to contact the Accommodation Office, unless you have a specific enquiry. If you're declined for your first course but join another at LJMU, you can keep your original room if you wish. You don’t need to contact us about keeping the room. You only need to act if you want to decline the other offer and/or cancel your accommodation booking.

• If LJMU is your Firm choice and you get rejected after your exam results, you can cancel your booking without any penalty. You can cancel your accommodation via the LJMU Applicant Hub or by completing the online cancellation form.
• If LJMU turns you down and you choose another local university, we won't cancel your accommodation booking right away. You can get a full refund if you cancel your booking within 15 days of receiving your exam results. If you accept an offer from another university, please book a room in their accommodation. This way, you can share with students from that university.
• We can’t cancel your booking automatically. Some students who are rejected later accept spots on other courses during clearing.

• You must cancel the room booking via the LJMU Applicant Hub or by completing the online cancellation form. Cancellations received up to 15 days after the release of exam results on 13 August will always be granted.
• Cancellations after 5pm on Friday 28 August 2026 are up to the hall's discretion. They are usually only approved if another student takes the room.

You can reach the LJMU Accommodation Office at accommodation@ljmu.ac.uk or call 0151 231 4166. The Office will be open from 9am to 3pm on Saturday 15 August in addition to the usual hours listed on our website.