Frequently Asked Questions

Faq Items

Are the counsellors professionally qualified?

Can I request a specific time or day for my counselling?

Can I request a specific counsellor?

How long will I have to wait for an appointment offer?

Does my problem have to be a serious one to see a counsellor?

Will my counsellor tell anyone about my problems?

Will records be kept about my counselling?

What if I am worried about someone else?

What happens if I am unable to attend my first appointment?

How long are the appointments?

What if more help is needed than the Service can provide?